Why Join 7-Eleven Global Solution Center?

When you join us, you will Take Ownership - Within a product area, the teams will own end-to-end delivery of solutions. The teams will be entrusted with responsibility and ownership for the delivery of products. They will also support the local teams in each country in integrating new digital assets with existing systems. Challenge Yourself - Products built in Bangalore will be deployed across our network of convenience stores, supporting over a billion transactions per year. If you are up for a challenge like never before, step forward. Build Solutions for Scale - We have over 80,000 stores in over 18 countries dealing in a diverse range of products. The product team will build digital solutions to be deployed at scale, supporting our business operations spread across the globe. Move Around and Grow - Cross-functional learning is not just allowed at 7-Eleven; it's applauded. We've got the size, stability, and resources that make it possible for employees to find rewarding careers. Lead and Serve - 7-Eleven has always been about serving the needs of our customers and community.

Why We Exist, Our Purpose and Our Transformation

7-Eleven exists to be a customer-obsessed, digitally enabled organization, seamlessly linking our physical stores with digital products and services. Our purpose is to redefine convenience by continually delivering best-in-class customer experiences and solutions in an environment where consumer demands are rapidly changing. By anticipating customer needs, we develop and deploy platforms that allow customers to shop, pay and receive products and services how they choose. For our success, we are executing a cultural change underscored by leadership principles and supported by realigning organizational resources and processes.

Job : Staff Engineer - Intune/O365

Summary :

Staff Engineer - Microsoft Intune/O365 is a business-critical role responsible for the architecture, solutioning, design, engineering, and strategic direction of the organization's Microsoft Intune and Microsoft 365 environment. The role will ensure secure, scalable, automated, and compliant endpoint management while driving modern device lifecycle management, enterprise mobility, automation, and continuous platform improvement.

The role will lead the design and delivery of innovative solutions, leverage modern automation and AI-driven capabilities where appropriate, and establish scalable engineering patterns that improve operational efficiency, security, user experience, and service reliability across the enterprise.

The role is also responsible for the overall administration, engineering, and support of the 7-Eleven enterprise Microsoft 365 and Intune environment within IT Infrastructure Services. This includes implementing and supporting Microsoft 365 services, technologies, processes, roadmap, and strategy that positively impact enterprise productivity. The team supports 10,000+ employee computing and mobile devices across corporate and remote users and drives continuous improvement, automation, and optimization of Microsoft 365, Intune, and collaboration services.

Responsibilities :

- Design, implement, and optimize O365 and Intune solutions, ensuring they are scalable, secure, and aligned with organizational requirements

- Deploy Azure AD Environments.

- Deploy advanced Microsoft 365 Services including Enterprise and Mobility

- Develop and troubleshoot Intune policies for security, compliance, and configuration profiles across various platforms, including iOS/iPadOS & Android.

- Leverage PowerShell scripting to automate repetitive tasks across M365 and Intune environments.

- Lead solutioning and architecture for enterprise endpoint management, Intune, and Microsoft 365 initiatives, translating business requirements into scalable technical solutions.

- Design and implement automation-first solutions using PowerShell, Microsoft Graph API, Azure services, Power Automate, and other modern automation technologies to reduce manual operational effort.

- Identify and drive opportunities for AI-assisted operations, intelligent endpoint management, self-service, and predictive/automated remediation where appropriate.

- Establish engineering standards, reusable automation frameworks, and scalable solution patterns to improve operational efficiency, security, compliance, and service reliability.

- Architect Office/Microsoft 365 Service Environments

- Maintenance of On-Premise and Azure Active Directory environments including Group Policies

- Deployment of Infrastructure improvements on Client environments

- Assist in maintaining and deploying other Client applications and environments

- Leading initiatives for researching and deploying new applications

- Implementation and delivery of IT Projects for Clients

- Coordinating various IT Staff and Operations

- Assist in managing Support Services and related deliverables

- Working with End-Users and Vendors to support applications and environments

- Working with Client Stakeholders on strategy and vision

- Meeting regularly with Clients and attend Client meetings and engaging Executive Management

- Supporting Client initiatives remotely and on-premise

- Routine network maintenance in various Microsoft environments

Education Requirements :

- Bachelor's Degree or equivalent education and experience

Experience Requirements :

- 10+ years of overall IT infrastructure experience, with strong engineering and solution design experience.

- Strong Microsoft Intune, Microsoft 365, endpoint management, and collaboration services experience.

- Strong Azure, Microsoft Graph API, PowerShell, and automation experience preferred.

- Experience leading technical initiatives, solution architecture, and cross-functional engineering teams preferred.

Skill Requirements :

- Demonstrated expertise with Word, Excel, and other MS Office suite applications

- Excellent communication skills and the ability to research and resolve issues

- Proficient knowledge in computer hardware and software systems and remote support

- Excellent understanding of intra-department functions and operations

- Ability to perform repeated bending, standing, and reaching

- Ability to occasionally lift up to 40 pounds