Experience : 3 to 7 yrs

Job Type : Permanent

Location : Sector-142, Noida

Position Summary :

We are seeking a highly skilled and experienced Senior Manual QA and Customer Requirement Configurator to join our dynamic team. The ideal candidate will have a strong background in quality assurance, customer requirement analysis, REST APIs, JavaScript, MySQL, and team leadership. They will play a critical role in ensuring the quality of our product while effectively managing customer interactions and configuring the system to meet their specific needs.

Key Responsibilities :

- Lead the manual testing efforts for our product, including test planning, test case creation, execution, and reporting.

- Collaborate with the development team to ensure comprehensive test coverage and timely issue resolution.

- Analyze customer requirements and configure the system to meet their specific needs, ensuring alignment with product capabilities.

- Act as a primary point of contact for customer interactions, addressing inquiries, gathering feedback, and providing technical support as needed.

- Should have the knowledge of REST APIs and JavaScript.

- Perform database testing and validation using MySQL queries.

- Coordinate with the QA team, Dev and Support to optimize configuration processes.

- Troubleshoot configuration failures and issues in a timely manner.

- Develop and document processes for migrations, upgrades of customers.

- Help test new configurations in-house.

- Perform UAT and run through customer use cases to validate the configuration.

- Mentor and guide junior QA team members, providing technical leadership and fostering a collaborative team environment.

- Continuously evaluate and improve QA processes and methodologies to enhance overall efficiency and effectiveness.

Skills :

- Proven experience in manual software testing, with a focus on web-based applications.

- Strong understanding of REST APIs and experience in testing API endpoints.

- Should have knowledge of MySQL and JavaScript.

- Excellent communication and interpersonal skills, with the ability to effectively interact with both technical and non-technical stakeholders.

- Prior experience in configuring software systems based on customer requirements is highly desirable.

- Demonstrated leadership abilities, with a track record of successfully leading and motivating teams.

- Detail-oriented mindset with a passion for delivering high-quality software solutions.

- Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.

Qualifications :

- Bachelor's degree in Computer Science, Engineering, or related field.

Benefits :

- Flexible Working Hours.

- Hybrid Working Style.

- Personal Accidental Insurance.

- Health Insurance to Self, Spouse and two kids.

- 5 days working week.