Zorba AI - EDI Support Engineer

Overview :

Responsibilities :

- Investigate and resolve failed EDI transactions promptly to minimize disruption.

- Resubmit failed tasks and ensure accurate data exchange between systems.

- Collaborate with the EDI team to provide support and assist in troubleshooting complex

issues.

- Document processes and maintain records of system performance and issues.

- Provide user support and training to enhance understanding and utilization of EDI systems.

Qualifications we seek in you!

Minimum Qualifications / Skills :

- Proficiency in IBM Sterling integration tools and technologies.

- Strong analytical skills with attention to detail for identifying and resolving issues.

- Effective communication skills to collaborate with technical teams and business stakeholders.

- Problem-solving skills with a proactive approach to managing daily support tasks.

- Ability to work independently and prioritize tasks effectively.

- Multiple priorities effectively.

Preferred Qualifications/ Skills :

- Familiarity with Gentran mapping or similar EDI tools.

- Experience with SAP integration processes and technologies.

- Knowledge of data visualization tools such as Tableau or Power BI.