YASH Technologies - Program Manager

Experience : 13 -16 Years

Job Description :

- Identify, manage and mitigate project risks, issues, and dependencies.

- Manage complex projects, including project planning, execution, and closure.

- Provide mentorship and guidance to junior and mid-level project managers.

- Collaborate with cross-functional teams to ensure project success.

- Ensure project delivery within defined timelines and scope.

- Establish project management best practices and standards.

- Identify and implement process improvements to optimize project delivery.

- Lead project status meetings and provide regular updates to stakeholders.

Required Technical/ Functional Competencies :

Customer Management :

- Specialized knowledge of customers' business domain and technology suite.

- Use latest technology, communicate effectively, demonstrate leadership, present technical offerings, and proactively suggest solutions.

Delivery Management :

- Create an integrated pricing model across service lines.

- Guide team members to apply pricing techniques.

- Grow the account, forecast revenues and analyze complex internal reports.

- Manage at least 1 complex account (>10m) or multiple small account independently.

Domain/ Industry Knowledge :

- Able to forecast business requirements and market trends, manage project issues, and validate customer strategy roadmap.

Change Management :

- Able to guide teams in driving the change management projects or requirements.

Product/Technology Knowledge :

- Review various product-specific solutions for a specific project/client/organization and

conduct product demos, walkthroughs and presentations to prospects if required.

Profitability Management :

- Can analyze project financial data, identify trends, and proactively address budgetary issues.

- Have deep understanding of cost drivers and can provide accurate cost forecasts.

- Look for opportunities to optimize costs and enhance profitability.

Project Management :

- Deep understanding of project management concepts and methodologies and can apply them effectively to achieve project goals.

Scheduling And Resource Planning :

- Create an accurate resource plan for people, space and infrastructure for the given requirements.

- Forecast people and skill requirements to align with plans.

- Optimize the schedule for complex projects.

Service Support And Maintenance :

- Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process.

- Optimize resource utilization based on demand from customers.

- Select and define SLAs; track service levels and analyze impact of SLA on complex processes and deliverables.

Risk Management :

- Proactively identify risks, assess their probability and impact, and develop comprehensive risk management plans.

- Effectively communicate risk-related information to stakeholders, recommend appropriate risk response strategies, and monitor risk throughout the project lifecycle to maximize results and meet deadlines.

Required Behavioral Competencies

Accountability :

Collaboration :

- Determines common goals and shares responsibilities for results; begins to build partnerships across groups.

Customer Focus :

Vision Alignment :

Leadership Competencies as Applicable :

- Manages all the internal and external issues that may affect the organization's vision, mission and objectives.

- Leads & directs a strategic planning team to address & outline the future direction of Department.

- Prioritize the work based on Departments priority.

- Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.

Decision Making :

- Knows how to analyze difficulties down to their root.

- Demonstrated ability to take timely decisions when clear guidelines & process are defined.

- Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.

Coaching Mindset :

- Identify opportunities for improving his own performance and capability.

- Works with team to implement the learnings.

Change Advocate :

- Considers innovative ideas provided by others.

- Adapts the change effectively using quality control systems & methods.

- Implements cutting edge ideas to develop business unit services.

- Demonstrates the willingness to work through the change transition.

- Effectively communicates the plan of Change.

Certifications :

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.

We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles.

- Flexible work arrangements, Free spirit, and emotional positivity.

- Agile self-determination, trust, transparency, and open collaboration.

- All Support needed for the realization of business goals.

- Stable employment with a great atmosphere and ethical corporate culture.