About the Role :

We are hiring an Engineering Productivity Specialist (Troubleshooter) whose mission is to ensure high clarity, zero blockers, and consistent daily velocity across our AI engineering teams.

You are not involved in writing PRDs, breaking tasks, or deciding architecture.

Your role begins after development starts.

Whenever an AI Engineer hits a blocker, logic confusion, implementation difficulty, PRD misinterpretation, code errors, environment issues, you step in immediately with rapid diagnosis and an LLM-powered solution.

Your job is to ensure engineers never get stuck, maintain full clarity, and continue executing exactly as per the plan.

In simple words: You keep the engineering engine running at full speed, every day.

What You Will Do :

- Own the daily engineering velocity by ensuring every developer moves without blockers, confusion, or delays.

- Continuously monitor progress and intervene the moment a slowdown, doubt, or issue appears.

- Diagnose problems instantly using Cursor, LLM reasoning frameworks, and our internal Troubleshooting Playbook.

- Provide fast, precise solutions whether its logic correction, implementation guidance, code-level debugging, or alternative approaches.

- Maintain absolute clarity across engineering by eliminating misunderstandings, misinterpretations, and incorrect assumptions.

- Apply our Cursor-First Zero-Blocker Method to resolve PRD logic gaps, workflow issues, and technical blockers.

- Track and escalate dependencies with urgency, ensuring access, environment, or configuration issues are closed within SLA.

- Enforce predictable daily output by keeping every engineer aligned, unblocked, and progressing according to plan.

- Act as the velocity guardian of the Pod ensuring fast decision-making, smooth execution, and consistent delivery momentum.

What Were Looking For :

- 3 to 5 years of experience in software engineering / solution engineering / technical problem-solving roles.

- Strong ability to understand logic, architecture, and workflows quickly.

- Excellent at debugging, reasoning, and breaking down complex problems.

- Hands-on experience using LLM tools (ChatGPT, Cursor, Claude, etc.) as a force-multiplier for rapid problem resolution.

- Ability to communicate clearly and simplify complex concepts for engineers.

- A mindset trained for high-velocity engineering urgency, precision, and no tolerance for delay or ambiguity.

- High integrity, disciplined work ethic, and strong accountability someone who owns outcomes, not just tasks.

- A natural problem-solver who enjoys unblocking teams, restoring flow, and maintaining execution speed.

Who Should Apply :

Apply if you are someone who :

- Loves solving technical problems fast using reasoning + AI assistance.

- Enjoys unblocking others and being the person everyone comes to for solutions.

- Thrives in high-speed engineering environments.

- Wants to play a critical role in ensuring delivery excellence.

- Believes productivity is a skill and velocity is a responsibility.

- Wants to be part of a team building world-class AI products