Core Responsibilities:

- Gather and analyze business requirements.

- Perform Workday fit-gap assessments.

- Design functional solutions and process flows.

- Configure and maintain Workday HCM solutions.

- Evaluate business and technical impacts.

- Plan and execute testing activities.

- Support production issues and releases.

Strategic Responsibilities:

- Design AI-enabled HR solutions.

- Configure and optimize AI agents.

- Validate AI performance and governance controls.

- Build Workday Orchestrate automations.

- Develop lightweight Workday Extend applications.

- Perform data analysis using SQL and Python.

- Improve solution quality, security, and reliability.

Team & Collaboration:

- Create training and support documentation.

- Deliver stakeholder demonstrations and knowledge transfer.

- Partner with Technology on integrated solutions.

- Collaborate with Security, Data, and Architecture teams.

- Document incidents and preventive actions.

Experience, Education & Certifications:

- Bachelors or Master's degree in a relevant field.

- 5+ years supporting HR technology platforms.

- 3+ years configuring and supporting Workday.

- Experience delivering end-to-end solution implementations.

- Experience supporting global stakeholders.

- Workday certification preferred.

- Experience with Sana or AI-enabled platforms preferred.

Technical Skills:

- Workday HCM configuration expertise.

- Knowledge of Workday security and reporting.

- Experience with Workday Orchestrate and Extend.

- AI solution design and governance knowledge.

- Strong SQL and relational database skills.

- Python for analytics and automation.

- Knowledge of HR processes and controls.

Soft Skills:

- Strong analytical and problem-solving capabilities.

- Effective stakeholder management skills.

- Excellent verbal and written communication.

- Strong documentation and facilitation abilities.

- Ability to manage multiple priorities.

- Sound decision-making and solution judgment.

- Commitment to privacy, security, and responsible AI.

Work Shift Timings:

- 2:00 PM - 11:00 PM IST