Job Summary:

InnoQuest Consulting is hiring for a leading global tech-enabled BPO and business solutions company. We are looking for a Workplace Solutions Manager to lead the design, development, integration, and ongoing optimization of Workday HRIS solutions in a global environment. The ideal candidate will have strong hands-on expertise across Workday Integrations, Workday Studio, Extend (Build), Orchestrations, and Agents, combined with proven leadership experience managing HRIS or integration teams.

Key Responsibilities:

- Lead the design, development, implementation, and support of Workday integrations and HRIS solutions.

- Provide technical leadership for Workday Integrations, Studio, Extend (Build), Orchestrations, and Agents.

- Oversee and mentor HRIS, Workday, and integration team members, providing technical direction and performance guidance.

- Manage technical delivery across multiple Workday projects, enhancements, integrations, and production support activities.

- Develop and maintain integrations using Workday APIs, web services, and other integration technologies.

- Design and implement automation solutions to improve HR processes, data quality, and operational efficiency.

- Develop scalable data models and integration architectures based on business and technical requirements.

- Collaborate with HR, IT, security, payroll, benefits, finance, and other cross-functional teams to understand requirements and deliver effective solutions.

- Support global Workday operations across multiple regions, business units, and regulatory environments.

- Establish and maintain technical standards, development practices, documentation, testing processes, and deployment procedures.

- Troubleshoot complex Workday integration and data issues and provide root-cause analysis and resolution.

- Ensure solutions meet organizational requirements for security, data integrity, scalability, and performance.

- Evaluate new Workday capabilities and recommend opportunities for automation, optimization, and modernization.

- Partner with stakeholders and vendors as required to deliver Workday-related initiatives.

Required Qualifications:

Education:

- Bachelor's degree in Information Technology, Computer Science, Human Resources, or a related field.

- Formal training in Workday and/or other HRIS platforms is required.

Experience:

- 6 - 10 years of progressive Workday experience, with increasing levels of technical ownership and responsibility.

- At least 2 years of leadership or managerial experience overseeing HRIS, Workday, or integration teams.

Proven expertise in:

- Workday Integrations, Studio, Extend / Build, Orchestrations, and Agents.

- Strong experience with automation, data modeling, APIs, and web services.

- Experience designing, developing, testing, deploying, and supporting complex integrations.

- Experience working in a global environment supporting geographically distributed and cross-functional teams.

- Demonstrated ability to translate business requirements into scalable technical solutions.

- Strong troubleshooting, analytical, communication, and stakeholder-management skills.