Job Description:

Role & responsibilities:

- Resolve Service NAB tickets for all compensation-related issues, system enhancements, and process improvement initiatives ensuring all tickets are properly documented, prioritized, and resolved in a timely manner.

- Be responsible for employee/ config data gathering, transformation, mapping, and cleansing, then performing and monitoring mass data loads using tools like EIB, ensuring data accuracy, error handling, and providing post-load validation and support.

- Support the annual compensation processes, providing expertise on Workday compensation functionalities, processes, and best practices.

- Serve as a SME for Workday compensation module and provide training to compensation partners, managers, and other stakeholders on how to use the compensation module in Workday effectively.

- Implement testing efforts within P&C Systems ensuring smooth user acceptance testing (UAT) and Integrated testing.

- Stay up to date with Workday updates, releases, and industry best practices to enhance system capabilities.

- Mentor and guide junior colleagues for their role in configuration and testing.

Qualification:

- Bachelor's degree in computer science, business administration or related field or equivalent work experience.

- Minimum of 5 to 6 years Workday experience with expertise in Workday core and advance compensation and any other areas such as HCM, recruiting, benefits, talent, and absence.

- Strong problem-solving skills and ability to troubleshoot Workday technical issues.

- Excellent verbal and written communication, with escalation and conflict resolution skills.

- Works under general direction, must be able to work independently.