Role Overview :

We are seeking a Workday Finance Operate Support Consultant with 3 - 4+ years of experience supporting Workday Finance in production environments. This role involves providing day-to-day functional support across various financial processes.

Responsibilities :

- Provide day-to-day functional support across Customer Accounts and Accounts Receivable processes, preferably in post-go-live or migration support scenarios.

- Validate migrated customer master data, contracts, invoices, receipts, settlements, billing transactions, and account balances.

- Monitor and troubleshoot transactions, business processes, integrations, configuration issues, and access-related concerns within Workday Finance.

- Investigate incidents, perform root-cause analysis, and coordinate resolutions with both functional and technical teams.

- Troubleshoot and test integrations and EIBs (Enterprise Interface Builders), including data mapping, error handling, reprocessing, and downstream interfaces.

- Support month-end close activities, Workday releases, system enhancements, testing cycles, deployments, and post-production validation.

- Identify recurring issues and recommend improvements to enhance system stability, controls, documentation, and overall performance.

- Communicate incidents, potential risks, impacts, status updates, and recommended actions effectively to all relevant stakeholders.

Required Qualifications :

- 3 - 4+ years of experience supporting Workday Finance in production environments.

- Strong analytical, documentation, communication, and stakeholder-management skills.

Preferred Qualifications :

- Workday certification is preferred.