You will work closely with cross-functional project teams, senior leadership, and end-users to design and execute strategies that minimize resistance and maximize the adoption of new enterprise systems.

By analyzing organizational readiness and crafting targeted communication and training plans, you will ensure that the business realizes the full value of its technological investments, directly impacting operational efficiency and employee engagement.

Key Responsibilities :

- Develop comprehensive change management strategies for large-scale digital transformations to ensure seamless adoption across diverse business units.

- Conduct thorough impact assessments to identify potential risks and resistance points, enabling proactive mitigation strategies for project stakeholders.

- Design and execute targeted communication plans that articulate the vision and benefits of new initiatives to maintain alignment across all levels of the organization.

- Create and oversee training programs tailored to specific user groups to build internal competency and confidence in new systems and processes.

- Partner with project managers and leadership teams to track adoption metrics and adjust strategies based on real-time feedback and performance data.

Required Skillset :

- Proven ability to design and implement structured change management frameworks such as ADKAR or Kotter's 8-Step Process in complex enterprise environments.

- Exceptional stakeholder management skills with the capacity to influence senior leadership and navigate organizational politics to drive consensus.

- Strong analytical capabilities to translate technical project milestones into clear, actionable communication strategies for non-technical audiences.

- Demonstrated expertise in facilitating workshops and training sessions that effectively bridge the gap between legacy processes and new digital workflows.

- Excellent verbal and written communication skills, with a focus on creating compelling narratives that foster buy-in during periods of significant organizational transition.

- A Bachelor's degree in Business Administration, Organizational Development, or a related field, complemented by 7 to 10 years of professional experience in change management or organizational consulting.

- Ability to thrive in a hybrid work environment, maintaining high levels of collaboration and productivity across distributed teams based in Noida and beyond.