Description :

Varex Imaging Corporation is a leading independent supplier of medical X-ray tubes and image processing solutions.

From medical imaging to cargo screening and border security, our components are used by X-ray imaging system manufacturers around the globe to detect, diagnose, and protect.

We are looking for an experienced IT Support Administrator to join our global IT team in Pune, supporting users across the EMEIA region with a strong focus on India.

Your Role :

- Analyze technical issues and troubleshoot accordingly.

- Pro-actively stay in touch with the business/users and understand their needs.

- Independently handle assigned IT service tickets, diagnose, analyze and solve complex problems and demonstrate excellent troubleshooting skills.

- Resolve and respond to questions received via telephone or Jira ticketing system.

- Perform occasional data center hands on administration duties.

- Documentation of your own work and for users.

- Contribute to assigned IT projects.

Desired Skills :

- Experience with backup/restore technologies.

- Experience with InTune, Tanium or alike.

Your Profile :

- Strong team Player with experience working in a global team environment.

- Completed apprenticeship/Degree in IT or equivalent Experience.

- 5+ Years of Experience in Client/User support

- Windows Client OSs

- Willingness to travel occasionally.

- Proven Trouble shooting skills in :

1. Client related hardware and software issues

2. Printer Issues

3. Client deployment

4. Phones/cell phones

5. Client connectivity issues.

What we offer :

- A unique opportunity to become part of growing organization in India being part of a global market leader in Xray imaging components.

- Excellent development potential.

- An international work environment with global teams collaborating on various projects across several countries.

- Competitive compensation package including participation in Varex incentive plans.

- Corporate Health Benefits.

- Additional benefits will be added as we grow.