Thoucentric - IT Project/Program Manager

Role Description :

- Formulate, organize, and coordinate inter-connected projects across multiple departments and geographies.

- Leverage prior experience or progressively build expertise in IT applications such as ERP, SaaS, and enterprise platforms, as well as emerging technologies including AI/ML, IoT, and RPA, as relevant to client environments.

- Leverage or develop functional understanding of business processes, with strong preference for Supply Chain domains, including procurement, planning, logistics, manufacturing, sales & distribution, finance, retail, and eCommerce.

- Lead Project / Program Management for large-scale corporate IT programs and enterprise implementations, including supply chain and procurement product implementations.

- Own end-to-end responsibility for planning, resource management, risk and issue management, stakeholder management, and project reporting.

- Identify and drive improvement and efficiency opportunities across programs and projects.

- Implement project reviews and quality assurance practices to ensure successful delivery and high stakeholder satisfaction.

- Act as the primary liaison between senior business stakeholders and technology teams to ensure alignment and business value realization.

- Establish and run large initiatives through structured program and project governance frameworks.

- Define and document project objectives, scope, assumptions, risks, dependencies, and mitigation plans. Develop high-level project plans with milestones and timelines.

- Create and manage detailed project plans covering tasks, resources, timelines, dependencies, and status tracking. Ensure timely execution and optimal resource utilization.

- Manage proactive and structured communication with clients, vendors, partners, and internal stakeholders.

- Own on-time, in-scope delivery of project outcomes. Perform periodic risk assessments and manage escalations effectively.

- Measure and communicate project performance using standard metrics and reporting mechanisms.

- Maintain comprehensive and reusable project documentation.

Requirements :

Required Skills & Experience :

- Strong experience in IT Project Management with excellent stakeholder management capabilities.

- Supply Chain experience preferred, especially in procurement, planning, or enterprise supply chain environments.

- Hands-on experience in supply chain procurement product implementations (ERP or SaaS-based).

- Proven experience managing large-scale ERP or SaaS implementations.

- Experience working in Waterfall, Agile, and/or Hybrid delivery models.

- Strong analytical, problem-solving, and planning skills with high attention to detail.

- Excellent communication and presentation skills, with the ability to work across cross-functional and global teams.

- Prior exposure to FMCG IT programs is an added advantage.

- Strong working knowledge of Microsoft tools (Excel, PowerPoint, etc.).

Educational Qualifications :

- Strong academic background from reputed engineering and/or management institutions.

- 6 to 12 years of relevant experience in project/program management.

- Certifications such as PMP, PRINCE2, CSM, CSPO, SAFe, or equivalent are preferred. This is the correct one