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The Boston Consulting Group - Senior Business Analyst - Global IT Configuration

BCG
5 - 8 Years
Multiple Locations

Posted on: 18/09/2026

Job Description

Who We Are :

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation - inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

What You'll Do :

In a world where data is critical to BCG's success, we are building first-class, foundational capabilities and products across the firm. Within this vision, LEAP is delivering BCG's new Learning platform to power the firm's learning and development needs. Initially, you'll work within the Data Product squad to build a custom data product in Snowflake as part of a broader transformation program of BCG's learning technology.

Key Responsibilities :

- Develop well-structured Agile user stories and acceptance criteria that enable effective solution delivery, and owning your area of backlog

- Analyze processes and data needs, contributing to solution design and identifying practical approaches to business problems.

- Coordinate functional, integration, performance, and user acceptance testing to ensure solutions meet business requirements.

- Support release readiness and implementation, identifying issues and working with technical teams to resolve them.

- Elicit, document, and validate requirements by engaging multiple stakeholder groups and subject matter experts.

- Create, update, and maintain requirements documentation (e.g., PRDs / functional specifications).

- Communicate clearly with stakeholders at all levels, anticipating questions and translating technical details into plain language.

- Manage and triage support requests in a query management system (e.g., ServiceNow).

- Proactively flag risks and dependencies, keeping learner impact and business value as the priority.

What You'll Bring :

- Bachelor's degree required.

- 5 - 8 years of experience as a business / systems analyst, ideally supporting or configuring enterprise applications.

- Experience with learning management or experience platforms; Docebo experience is strongly preferred.

- Experience with data products, third-party platforms, and SaaS technology solutions.

- Working technical fluency with Snowflake, querying databases, and querying APIs to understand and validate data.

- Strong Agile experience, including writing user stories and working with Jira, sprints, and ceremonies.

- Experience developing and executing functional, integration, performance, and user acceptance testing.

- Experience using AI tools to improve the quality and efficiency of your work.

Work Environment :

For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.

Boston Consulting Group is an Equal Opportunity Employer.

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