We are looking for an experienced Technical Writer with 5+ years of experience to create clear, concise, and user-friendly documentation for our products and technical processes. The ideal candidate will work closely with engineering, product, and support teams to translate complex technical concepts into easy-to-understand documentation for both technical and non-technical audiences.

Key Responsibilities :

- Create, edit, and maintain high-quality technical documentation including user guides, manuals, API documentation, SOPs, FAQs, and release notes.

- Work closely with product managers, developers, QA teams, and support teams to gather technical information.

- Translate complex technical concepts into simple, clear, and user-friendly content.

- Maintain documentation standards, templates, and style guidelines.

- Update documentation based on product releases, feature updates, and process changes.

- Review and improve existing documentation for clarity, accuracy, and completeness.

- Manage documentation repositories and version control systems.

- Ensure documentation aligns with company branding, tone, and quality standards.

- Support internal teams by preparing training materials, knowledge base articles, and internal documentation.

Required Skills & Qualifications :

- 5+ years of experience as a Technical Writer or similar role.

- Strong ability to write clear and concise technical content.

- Experience in documenting software products, APIs, technical processes, or IT systems.

- Proficiency with documentation tools such as MS Word, Confluence, SharePoint, Markdown, or similar tools.

- Understanding of software development lifecycle (SDLC) and Agile environments.

- Excellent research, editing, and proofreading skills.

- Strong communication and collaboration skills.

Preferred Qualifications :

- Experience with API documentation tools (Swagger, Postman, etc.).

- Knowledge of HTML, CSS, or basic coding concepts.

- Experience working with documentation management systems or knowledge bases.

- Familiarity with UX writing or product documentation.