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Technical Writer

Umanist India
Chennai
2 - 8 Years

Posted on: 18/07/2025

Job Description

Position : Technical Writer

Job Code : 27508

Location : Chennai, India

Domain : Information Technology (IT)

Job Type : Full-Time, Hybrid

Experience Required : 2 8 Years

Salary Range : INR 9,00,000 18,00,000

Payment Terms : 85 Days

Open Positions : 2

Status : Active

Replacement Terms : 90 Days

SP Payout : 6.93% of Annual Salary


Role Overview :


Seeking experienced Technical Writers with an engineering background to create and manage high-quality hardware-related documentation and procedures for service engineers and customers. The role involves working with cross-functional technical teams and stakeholders, managing projects independently, and contributing to the creation of accurate, clear, and user-friendly technical content.


Key Responsibilities :


- Develop and maintain user manuals, service procedures, upgrade guides, online help, and release notes for hardware products.

- Gather information through interviews with engineers, product experts, and technical staff.

- Research technical data and convert it into well-structured documentation for both technical and non-technical users.

- Conduct review sessions with stakeholders and apply feedback to documentation.

- Validate and test new procedures; revise documentation based on real-world usability.

- Follow industry-standard documentation templates and quality standards.

- Use tools such as MS Word and Oxygen XML Editor (DITA XML standard).

- Maintain project documentation, update trackers, manage stakeholder expectations, and communicate

progress.

- Work collaboratively in a matrix environment with cross-functional teams across multiple time zones.

- Communicate effectively using globally understood English and adhere to best practices for technical writing.

- Demonstrate flexibility and adaptability in a fast-paced, cross-cultural setting.


Mandatory Requirements :


Education : Bachelors or Masters in Engineering, Physics, or Mathematics. (B.Sc. not eligible)


Experience :


- 2-8 years in technical writing (hardware or software background accepted).

- Must be willing to work on hardware documentation.

- Should have worked in a product-based company. If from a services background, the client/project must be product-focused.

- Proficiency in DITA XML (preferred for higher success in interviews).

- Strong experience with MS Word and XML-based editors (e.g., Oxygen).

- Excellent verbal and written communication skills.

- Solid project management capabilities : tracking tasks, maintaining documentation logs, and communicating updates clearly.

- Must demonstrate job stability a minimum of 2 years tenure per organization.

- Must not currently be employed at restricted organizations.


Work Model : Hybrid Work Mode


Location : Chennai


Must be willing to travel to Chennai for an in-person interview during the selection process.


Interview Process


Round 1 : Virtual interview

Round 2 : In-person assessment (includes written test and final rounds, all conducted on the same day)


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