About the job :

Technical Writer Systems Documentation & Visualization

We are looking for a skilled Technical Writer to document our platforms architecture, dependencies, and health through clear reports and visualizations.

Your work will inform technical teams and support executive decision-making.

Key Responsibilities :

- Collaborate with Engineering, DevOps, Product, and Leadership to gather insights.

- Create system documentation with:

- Node diagrams (architecture, module relationships)

- Sankey diagrams (data/module dependencies)

- Heatmaps, spider/radar charts (component health & maturity)

- Risk dashboards (track system-level risks)

- Document workflows, microservices, and tools built on Symfony, Vue.js, and PIMCore.

- Maintain a version-controlled, evolving knowledge base for both technical and non-technical audiences.

Requirements :

- Experience in technical writing for software products/platforms.

- Understanding of web architectures and B2C e-commerce systems.

- Familiarity with Symfony, Vue.js, or PIMCore (preferred).

- Proficiency in Lucidchart, Draw.io, Mermaid, D3.js, or Power BI.

- Strong communication skills and ability to simplify complex systems.

- Knowledge of Agile, Git, and product documentation best practices.

Bonus :

- Background in software engineering or system architecture.

- Experience with data visualization tools (e.g., Chart.js, Tableau).

- Understanding of APIs, cloud infrastructure, and data pipelines