HamburgerMenu
hirist

Technical Support Engineer - Application Configuration & Implementation

HRABLE TECHNOLOGIES PRIVATE LIMITED
Mumbai
4 - 7 Years

Posted on: 18/12/2025

Job Description

Description :

Key Responsibilities :

- Install, configure, and implement software applications and solutions for clients.

- Understand client requirements and translate them into technical deliverables.

- Coordinate with development, QA, and support teams to ensure project success.

- Conduct system testing, user acceptance testing (UAT), and troubleshooting.

- Provide technical training and support to clients during and after implementation.

- Prepare documentation including configuration guides, implementation reports, and user manuals.

- Monitor performance and ensure smooth post-deployment operations.

- Handle on-site or remote deployment and ensure timelines are met.

- Escalate issues to the concerned teams and ensure timely resolution.

Required Skills and Qualifications :

- Bachelors degree in Computer Science, Information Technology, or related field.

- 1 to 3 years of experience in software implementation or technical support.

- Strong understanding of databases (SQL), APIs, and networking fundamentals.

- Hands-on experience with web or mobile application deployment.

- Excellent problem-solving and analytical skills.

- Good communication and client-handling abilities.

- Ability to work independently and manage multiple projects simultaneously.

Preferred Skills :

- Experience with cloud platforms (AWS / Azure).

- Familiarity with ERP, CRM, or education management systems.

- Basic knowledge of scripting or automation tools


info-icon

Did you find something suspicious?