Responsibilities :

- Define and implement standardized processes (such as Agile) across teams to ensure consistency and efficiency in project delivery.

- Work closely with stakeholders across development centers to harmonize processes and establish consistent practices throughout the organization.

- Create and monitor active work, backlog, priorities, and risks for internal teams and external healthcare stakeholders.

- Track organizational metrics and monitor progress against defined goals, ensuring alignment with Organization objectives and timely achievement of the targets.

- Engage with the technical and product teams to prioritize tasks by understanding healthcare-specific requirements, regulatory constraints, and interoperability standards.

- Manage project documentation including compliance artifacts, risk assessments, and audit trails, report on project status, backlog, and resource utilization.

- Resolve and/or escalate issues promptly, especially those impacting patient data security or clinical workflows.

- Implement, measure, and report on various KPIs and maintain dashboards for the stakeholders.

- Adhere to enterprise-wide project management methodology and healthcare compliance standards.

Qualifications Required :

- Bachelor's degree or relevant work experience.

- Minimum 3 years of experience managing IT/software development projects in healthcare domain.

- Proven track record leading agile teams and delivering healthcare technology solutions (EHR systems, clinical applications) on time and within budget.

- Expertise in project management methodologies (Agile, Waterfall) and healthcare interoperability standards (HL7, FHIR).

- Strong technical background to understand the teams' needs and ability to communicate with stakeholders.

- Experience with project management tools (Jira, MS Project) and creating detailed plans, timelines, and resource allocations.

Preferred :

- PMP or PMI certification.

- Certified Scrum Master (CSM).

- Familiarity Revenue Cycle Management processes.