Key Skills (Mandatory) :

- Strong hands-on experience with Syniti SKP MDM

- Experience in Syniti Quadrate

- Expertise in MDM concepts (data governance, data quality, stewardship)

- Experience in BAU Production Support (L2/L3 support, RCA, incident management)

- Strong SQL skills and experience with relational databases

- Experience with API integrations (REST/SOAP)

- Good understanding of data integration patterns (batch/real-time)

- Domain expertise in Supply Chain (SCM - Mandatory)

Role Responsibilities (Highlights) :

- Lead design, development, and support of Syniti SKP MDM solutions

- Manage data models, business rules, and data quality processes

- Provide BAU production support, incident handling, and system optimization

- Handle data loads, deployments, and system monitoring

- Support Syniti Quadrate integrations and workflows

- Collaborate with business, data governance, and integration teams

- Ensure compliance with data governance and security standards

Additional Information :

- Experience with SAP (ECC/S4HANA) and cloud platforms is a plus

- Familiarity with ITIL processes and Agile delivery models preferred

- Lead design, development, configuration, and BAU support for Syniti SKP MDM.

- Own and maintain MDM data models, hierarchies, taxonomies, and relationships.

Configure and manage :

- Business rules, validations, workflows

- Matching, merging, and survivorship logic

- Data quality and standardization rules

Provide L2/L3 BAU support :

- Incident troubleshooting and resolution

- Root cause analysis (RCA) and defect fixes

- Performance tuning and optimization

- Monitor and support production environments ensuring high availability and SLA adherence.

- Manage data loads, reprocessing, reconciliations, and release deployments (hotfixes/patches).

- Collaborate with data governance and business teams to support stewardship processes.

- Ensure compliance with data governance, security, and audit requirements.

- Conduct code reviews, mentor junior team members, and enforce MDM best practices.

2. Syniti Quadrate - Development & Support :

- Provide development and BAU support for Syniti Quadrate.

- Design and support data extraction, transformation, and integration processes.

- Troubleshoot and resolve job failures, performance issues, and data inconsistencies.

- Support integration between Quadrate and SKP MDM.

- Manage job schedules, reruns, and workflow monitoring.

- Coordinate with upstream/downstream teams for BAU issues and enhancements.