Key Responsibilities:

- Design, develop, customize, and configure Microsoft Dynamics 365 applications based on business requirements.

- Develop and maintain plugins, custom workflows, business process flows, and custom actions.

- Customize Dataverse tables, forms, views, dashboards, business rules, and security roles.

- Develop Power Apps (Canvas and Model-Driven Apps) and Power Automate flows.

- Build and maintain integrations between Dynamics 365 and external applications using REST APIs, custom connectors, and Azure services.

- Develop client-side customizations using JavaScript, TypeScript, and the Dynamics 365 Client API.

- Work with Microsoft Dataverse, FetchXML, Web API, and SQL where applicable.

- Support data migration, data import/export, and data validation activities.

- Manage solution deployment across development, testing, UAT, and production environments.

- Troubleshoot technical issues, optimize performance, and provide ongoing application support.

- Collaborate with functional consultants, architects, QA teams, and business stakeholders.

- Prepare technical design documents, deployment plans, and technical specifications.

- Follow Microsoft development best practices, security standards, and coding guidelines.

Required Technical Skills:

- Hands-on experience with Microsoft Dynamics 365 CE / CRM.

- Strong knowledge of Microsoft Dataverse and the Power Platform.

- Experience developing plugins using C# and .NET.

- Proficiency in JavaScript and Dynamics 365 client-side customization.

- Experience with Power Apps, Power Automate, and business process flows.

- Knowledge of REST APIs, OData, JSON, and third-party integrations.

- Experience with FetchXML, Dataverse Web API, and data management.

- Understanding of security roles, field-level security, teams, and business units.

- Experience with solution management, environment configuration, and deployment pipelines.

- Familiarity with Azure Functions, Azure Logic Apps, Azure Service Bus, or other Azure integration services is an advantage.

- Knowledge of Git, Azure DevOps, source control, and CI/CD practices.

Preferred Qualifications:

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

- Microsoft certifications in Dynamics 365 or Power Platform are an advantage.

- Experience working in Agile/Scrum environments.

- Knowledge of Dynamics 365 Sales, Customer Service, or Field Service modules.

- Experience with Power Platform ALM and managed/unmanaged solutions.

- Relevant experience in Microsoft Dynamics 365 / CRM technical development.

- Proven experience in Dynamics 365 customization, plugin development, integrations, and Power Platform solutions.

- Experience delivering end-to-end Dynamics 365 implementations and production support.

Key Competencies:

- Strong analytical and problem-solving skills.

- Excellent communication and collaboration skills.

- Ability to translate business requirements into technical solutions.

- Strong attention to detail and commitment to quality.

- Ability to work independently and manage multiple priorities.