Job Title : ServiceNow Technical Architect

Experience : 9+ Years

Location : Remote

Employment Type : Full-time

Job Overview :

We are seeking an experienced ServiceNow Technical Architect to lead the design, development, and implementation of scalable ServiceNow solutions. The ideal candidate will have deep expertise across multiple ServiceNow modules and a strong background in architecture, integrations, and enterprise IT environments.

Key Responsibilities :

- Design and architect end-to-end ServiceNow solutions aligned with business requirements

- Lead implementation across modules such as ITSM, ITOM, HRSD, and Integration Hub

- Define technical architecture, best practices, and governance for ServiceNow platform

- Develop and manage integrations using REST APIs, web services, and third-party tools

- Configure and maintain MID Servers for secure communication and orchestration

- Collaborate with stakeholders, business analysts, and development teams to ensure successful delivery

- Drive Agile methodologies and participate in sprint planning, design reviews, and retrospectives

- Troubleshoot complex issues and provide technical leadership to development teams

- Ensure platform scalability, performance optimization, and security compliance

Required Skills & Qualifications :

- 9+ years of overall IT experience with strong expertise in ServiceNow

- Hands-on experience in ITSM, ITOM, HRSD, and Integration Hub

- Strong knowledge of REST APIs, SOAP, and integration frameworks

- Experience with MID Server setup and management

- Solid understanding of ServiceNow architecture, scripting (JavaScript), and workflows

- Experience working in Agile/Scrum environments

- Strong problem-solving and analytical skills

- Excellent communication and stakeholder management abilities

Preferred Qualifications :

- ServiceNow Certified System Administrator/Implementation Specialist/Architect certifications

- Experience in large-scale enterprise implementations

- Knowledge of cloud platforms and DevOps practices