What are we looking for

The IT Systems Administrator will be responsible for maintaining and supporting the IT infrastructure, network devices, and end-user systems at the SpectraMedix Hyderabad office, as well as providing remote support to other offices when required.

This role will serve as the sole IT representative at the Hyderabad location, managing day-to- day IT operations, ensuring uptime of critical systems, and coordinating with the corporate IT and Security teams to implement global IT and compliance policies.

Location : Hyderabad(Hybrid)

Roles & Responsibilities :

IT Infrastructure s Server Management :

- Manage and maintain local Windows Servers, Hyper-V virtual machines, Active Directory, and other infrastructure components

- Support and monitor local and remote systems, including laptops, servers, switches, and UPS units

- Apply OS patches, updates, and perform routine server health checks

- Maintain DNS, DHCP, and Group Policy configurations

- Coordinate with the central IT team for Azure and QTS data center administration, migrations, and upgrades

- Support SpectraMedixs System Security Plan (SSP) and maintain compliance with HITRUST CSF standards

- Administrator and monitor LAN/WAN infrastructure, including switches and Wi-Fi Access Points

- Perform network troubleshooting C Manage the ILL connection, ensuring uptime and timely escalation with the service provider

- Ensure environmental monitoring (temperature, humidity) and physical security compliance for the Hyderabad IT infrastructure

Security Compliance :

- Implement and enforce endpoint protection, patch management, and vulnerability remediation

- Enforce corporate IT security policies and guidelines from the CISO

- Maintain and monitor access control systems and CCTV DVR/NVR

- Participate in the local and regional Incident Response Team when activated

End-User Support :

- Provide first-line support to Hyderabad users for laptops, desktops, printers, and network connectivity

- Assist with user onboarding/offboarding, account provisioning, and email setup

- Maintain IT asset inventory and ensure compliance with hardware standards

- Coordinate with the Gurgaon and US IT teams for escalations and policy alignment

Required Experience :

- Bachelors degree in Computer Science, Information Technology, or a related field

- 6-8 years of experience in IT system and network administration

- Ease with PowerShell scripting, automation, or monitoring tools

- Strong working knowledge of :

1. Windows Server, Active Directory, DNS, DHCP, Group Policy,

2. Hyper-V or VMware virtualization,

3. LAN/WAN, Switches, Wi-Fi, and Firewalls,

4. Azure AD / Microsoft 365 administration,

5. ITSM Tools (Manage Engine, EndPoint Central, ServiceDeskPlus). Etc

- Excellent troubleshooting, documentation, and coordination skills

- Ability to work independently and manage end-to-end IT operations for the Hyderabad site

Non-Technical / Behavioral Competencies required :

- Must have worked with US based clients in onsite/off shore delivery model

- Strong verbal and written communication, technical articulation, listening, and presentation skills are essential

- Should have proven analytical and problem-solving skills

- Demonstrated expertise in prioritization, time management, and stakeholder management (both internal and external) is necessary

- Should be a quick learner, self-starter, proactive, and an effective team player

- Must have experience working under tight deadlines within a matrix organizational structure