Description :

Role & Responsibilities :

- Design technical solutions using our workflow automation platform and rule engine to solve complex client business problems.

- Lead technical discovery sessions to uncover client requirements and translate them into viable solutions.

- Develop proof of concepts and solution prototypes to demonstrate technical feasibility. Create detailed solution documentation and implementation roadmaps.

- Partner with clients to identify automation opportunities and design optimal workflow solutions. Provide expert consultation on workflow automation best practices and rule engine implementation.

- Collaborate with product and engineering teams to align client needs with product roadmap.

- Guide clients through technical onboarding and implementation processes. Troubleshoot complex technical issues and provide advanced support during implementation.

Ideal Candidate :

- Strong Solutions Engineer profile

Mandatory (Experience) :

- Must have 1+ years of experience in technical solution design, implementation, or consulting in a client-facing role with atleast 6 months+ in B2B Tech (SAAS or services)

Mandatory (Workflow Automation) :

- Must have hands-on experience designing workflow automation or BPM solutions with the ability to map client problems to automation opportunities end-to-end

Mandatory (API & Integration) :

- Must have working knowledge of REST APIs, webhooks, and integration patterns

Mandatory (JavaScript) :

- Must have working proficiency in JavaScript - applied in solution development, customisation, or prototyping contexts

Mandatory (Client-Facing Role) :

- Must have direct experience assisting in pre-sales including joining demo calls, explaining technical use cases, and acting as a bridge between the technical team and the client

Mandatory (Communication) :

- Must have strong verbal and written communication skills to explain technical concepts clearly to non-technical stakeholders

Mandatory (Company) :

- B2B Tech (SAAS or services)

Mandatory (Note 1) :

- This is a complete remote job

Preferred (Education) :

- Must hold a Bachelor's degree in Computer Science, Engineering, or a related technical field

Preferred (Low-Code/No-Code Platforms) :

- Exposure to tools like Zapier, Make.com, Appian, Pega, or OutSystems is a strong plus

Preferred (Database Knowledge) :

- Working knowledge of SQL or database concepts is advantageous in a solutioning context