About the Role :

As a Solution Specialist, you will be responsible for supporting and continuously developing the services offered by the Directory Services team, with primary focus on Identity and Access Management (IAM) capabilities.

Responsibilities :

- Operational Support : Ensure the smooth operation of Directory Services (Active Directory, Entra ID, ADFS, PKI) and other IAM components.

- Troubleshoot issues, manage configurations, and maintain optimal service performance.

- Development Support : Assist in the development, deployment, and maintenance of new Directory Services and IAM features.

- Provide ongoing support for development activities, ensuring alignment with operational goals and objectives.

- Incident and Request Management : Handle service requests and incidents related to Directory Services, ensuring timely resolution and efficient communication.

- Collaborate with cross-functional teams to address issues promptly.

- Service Improvement : Identify opportunities to improve service efficiency, functionality, and security of Directory Services.

- Implement changes and enhancements to optimize IAM processes and services.

- Collaboration : Work closely with development teams and stakeholders to enhance IAM integration and development efforts.

- Foster collaboration to drive service improvements.

- Security & Compliance : Maintain and enforce IAM policies to meet security and regulatory standards.

- Contribute for security assessments, security score evaluations and vulnerability management.

Qualifications : University degree in Computer Science, Information Technology, or related field or equivalent.

Required Skills :

- You bring extensive, hands-on expertise in managing and optimizing Microsoft Active Directory Domain Services, Microsoft Entra ID, Public Key Infrastructure (PKI), DNS, and Federation Services.

- Deep understanding of how cloud and on-premises resources interact within hybrid environments.

- You excel at contributing to the secure design, operation, and maintenance of identity provider solutions, ensuring seamless integration and functionality.

- Proven ability to independently own and address and resolve authentication or directory services issues, while providing updates and performing root cause analysis.

- Extensive experience integrating applications with modern authentication protocols, including expertise in Azure AD App proxy, MFA, conditional access policies and other IAM capabilities.

- Additionally, you bring knowledge in one or more of the following fields : Entra ID connect, PAM/PIM, scripting, third-party IAM solutions.

- In-depth understanding of LDAP(S), Kerberos, and other authentication methods and protocols such as SSO, OIDC, SAML etc.

- Eagerness to learn and adopt new technologies, staying up to date with advancements in the identity and access management space.

Preferred Skills :

- Relevant certifications in Identity management, Microsoft technologies would be preferable.

- Knowledge on Microsoft Sentinel & Microsoft Defender technology stack beneficial.