The Manager, Solution Consulting, will lead a team of highly skilled consultants responsible for delivering UKG Pro and/or UKG Pro WFM (Dimensions) solutions to enterprise clients. This role requires a unique blend of people leadership, solution expertise, and strategic program oversight. You will drive solution quality, mentor consultants, manage client engagements at an executive level, and ensure successful project outcomes.

The candidate will have responsibilities across the following functions:

Leadership and Team Development:

- Lead, mentor, and inspire a team of Solution Consultants across both Pro and WFM practices.

- Provide coaching on advanced solutioning, system configuration, and consulting best practices.

- Foster a culture of collaboration, continuous learning, and professional growth.

- Manage staffing, resource allocation, and career development for the team.

- Drive adherence to best practices in configuration, testing, and documentation.

- Serve as the senior escalation point for complex solutioning and delivery challenges.

Practice Development and Governance:

- Establish frameworks, methodologies, and standards for consistent solution delivery.

- Promote continuous improvement in consulting practices, tools, and delivery processes.

- Advocate for industry best practices in workforce management and HCM solution design.

- Provide feedback to product teams to shape future capabilities and enhancements.

- Collaborate with global consulting and delivery teams to ensure knowledge sharing and alignment.

Requirements:

- Education: Bachelor's degree in Computer Science or related field (Master's preferred).

- 8-12 years of experience implementing/supporting enterprise HCM and WFM solutions.

- 5+ years of leadership experience in consulting, solution delivery, or professional services.

- Proven expertise with UKG Pro and UKG Pro WFM (Dimensions) modules such as Timekeeping, Accruals, Leave, Scheduling, Forecasting, Attendance, Activities, and Employee Self-Service.

- Track record of delivering complex, enterprise-scale implementations on time and within budget.

Skills:

- Strong leadership, coaching, and team-building skills.

- Deep understanding of workforce management, HCM processes, and technology landscapes.

- Exceptional client-facing communication, presentation, and executive stakeholder management.

- Strong problem-solving, analytical thinking, and process optimisation capabilities.

- Ability to balance strategic oversight with hands-on solution expertise.