Solution Architect

Description :

- Architecting complex end to end solutions involving single or multiple product technologies

- Accountability and solution progression for Pre-Sales / Win Business opportunities

- Analyse and solve customer problems

- Lead, manage and collaborate with virtual cross- functional team of sales, technical, delivery and service professionals

- Working with strategic customers spread Internationally

- Major impact on sales, delivery and service

- Understanding of complex processes/systems

- Stakeholder management

- Leadership and coaching

Professional Experience :

- 12+ years of experience in pre-sales, solution design, solution architecture, technical leadership or related fields.

- Proven track record of supporting large, complex sales opportunities and driving revenue growth.

- Experience collaborating with global cross functional pre-sales or solution architecture teams.

- History of successful collaboration with sales, delivery, service design and product organizations.

- Experience with proposal development, estimation, and scope definition.

- May hold relevant industry recognised accreditations.

Solution Design and Technical Proficiency :

- Strong background in solution strategy, designing and delivering complex, multi-domain solutions (e.g., networking, cloud, WAN, SDWAN, LAN, WiFi, security, contact centres, collaboration).

- Broad technical knowledge of multiple technologies across Digital Infrastructure (Cloud, WAN, SDWAN, LAN) and Digital Workplace (Collaboration and Contact Centres), and emerging technologies including Artificial Intelligence (AI).

- Ability to lead technical conversations with customers and keep current with technology trends and deployment methods

Leadership and Collaboration :

- Understand the role of teams in pre-sales and deliveries and collaborate effectively.

- Foster a culture of care, investment in outcomes, and a solution-oriented mindset.

- Encourage a can do attitude, ensuring tasks are completed right the first time.