About the job :

Our team is engaged in designing, delivering and supporting Digital Tech Services for all CHC worldwide. We deliver our solutions in a highly competitive market answering FMCH needs and sometimes supporting regulated environments (GxP, SoX and other regional or local regulations). Our team operates in an international context, serving all markets in most of the countries around the world.

Digital Technology & Architecture organization encompasses following capabilities : Integration, Enterprise Architecture, Cloud engineering, Platform Engineering (e.g. DevOps & related framework), Platforms (ServiceNow, Observability, Chatbots, SAP, Commercial, RPA, ...), Digital Workplace and more classical infrastructures (hosting, servers, ...).

Digital Workplace & Facilities team manages all Digital Workplace capabilities (all devices, collaboration, communication, printing, software management & deployment, ...) and makes the bridge between global standards designed by global infrastructure & workplace teams and their implementation on our 60+ sites (incl. 12 plants) across the globe.

Are you passionate about providing exceptional Digital Workplace services that serve all our users every minute of their daily work? Influencing the way our associates collaborate and communicate? Join us to as a Software Lifecycle Product Owner within our Device Experience and DEX crew!

Main Responsibilities :

- Enterprise App Store Management : Own and manage enterprise application stores including Microsoft Intune Company Portal, Microsoft Store for Business, and private app repositories.

- Software Asset Management (SAM) : Implement and manage comprehensive Software Asset Management program ensuring license compliance and cost optimization.

- End-User Software Management : Own Adobe Creative Cloud enterprise deployment and lifecycle management, and Microsoft 365 Apps for Enterprise deployment strategies.

- Application Lifecycle Automation : Design and implement software deployment strategies across multiple platforms (Windows, macOS, iOS, Android, VDI).

- Software Deployment & Delivery : Implement and manage DEX platforms (Intune Analytics) and monitor end-user computing experience.

- Application Compatibility & Testing : Establish application compatibility testing processes for OS upgrades.

- Software Compliance & Governance : Establish software governance policies including approved software lists, prohibited software, and exception processes.

- Cost Optimization & Financial Management : Develop software cost optimization strategies through license right-sizing and harvesting.

Preferred candidate profile :

- 5+ years of experience in software lifecycle management and product ownership roles.

- Extensive experience implementing and managing SAM programs in enterprise environments.

- Expert knowledge of Microsoft Intune, Microsoft 365 Apps for Enterprise, and Adobe Creative Cloud administration.

- Advanced experience with software packaging technologies (MSI, MSIX, App-V).

- Proficiency in PowerShell scripting and Microsoft Graph API.

- Experience with ITSM platforms (ServiceNow, Jira Service Management).

- Bachelor's degree in computer science, Information Technology, or related field.

Soft skills :

- Fluent in English.

- Curious and open-minded, 'out of the box' thinking with growth mindset.

- Proven experience working & performing in global team, in a matrix organization.

- Ability to lead & take ownership even in unclear situations.