Software Delivery Manager - SaaS Products

About Digit88

Digit88 empowers digital transformation for innovative and high growth B2B and B2C SaaS companies as their trusted offshore software product engineering partner!

We are a lean mid-stage software company, with a team of 75+ fantastic technologists, backed by executives with deep understanding of and extensive experience in consumer and enterprise product development across large corporations and startups. We build highly efficient and effective engineering teams that solve real and complex problems for our partners.

With more than 50+ years of collective experience in areas ranging from B2B and B2C SaaS, web and mobile apps, e-commerce platforms and solutions, custom enterprise SaaS platforms and domains spread across Conversational AI, Chatbots, IoT, Health-tech,

ESG/Energy Analytics, Data Engineering, the founding team thrives in a fast paced and challenging environment that allows us to showcase our best.

The Vision: To be the most trusted technology partner to innovative software product companies world-wide

The Opportunity :

We are seeking an experienced and driven Software Delivery Manager to lead the successful delivery of multiple enterprise SaaS programs for global customers. In this role, you will own end-to-end engineering execution, build and manage high-performing teams, and ensure alignment with customer expectations, timelines, and quality standards. You will also play a critical role in driving technical excellence, process maturity, and team development in a fast-paced services environment.

Key Responsibilities :

- Own and manage the delivery of multiple, concurrent enterprise SaaS projects for global customers, ensuring timely and high-quality outcomes.

- Build, mentor, and lead high-performing cross-functional engineering teams with a strong ownership culture.

- Collaborate with customers to align on product roadmaps, delivery plans, and engineering milestones.

- Ensure the a doption of software engineering best practices across teams: architecture/design, code quality, version control, test automation, CI/CD, and DevOps.

- Plan and manage project and team budgets, delivering within financial targets and resource constraints.

- Drive technical leadership across teams, with hands-on involvement in solution architecture and delivery planning.

- Implement robust performance management processes for program teams, including goal setting, reviews, and continuous feedback.

- Lead hiring efforts to attract top engineering talent across experience levels. Collaborate with business, product, and technical stakeholders to estimate work accurately and manage scope effectively.

- Serve as a key escalation point for delivery issues, driving timely resolutions and stakeholder communication.

- Foster a culture of continuous improvement, accountability, and customer-centric thinking.

Requirements :

- Education: Bachelors or Masters degree in Computer Science, Engineering, or a related field.

- Experience: 1012 years of experience in enterprise SaaS software development and delivery, with at least 3+ years in engineering leadership or delivery management roles.

- Proven track record in managing complete product life cyclesfrom inception and scaling to support and enhancement.

- Strong hands-on experience with modern tech stacks, including Java-based open source frameworks. Exposure to other languages and platforms (Python, Node.js, JavaScript) is a plus.

- Experience leading multiple teams delivering projects for global clients, particularly from North America and/or the EU.

- Demonstrated success in managing both large-scale and mid-sized high-complexity programs involving multiple customers and internal/external stakeholders.

- Deep expertise in Agile methodologies and project management in a fast-paced, iterative environment.

- Strong stakeholder communication and expectation management skillsboth technical and business-focused.

- Data-driven mindset with experience in metrics-driven delivery tracking and reporting (e.g., MIS, KPIs).

- Strong decision-making ability in complex, ambiguous situations, with a hands-on, solution-oriented approach.

Additional Competencies and Soft Skills :

- Experience working in or with high-growth startups.

- Certifications in Agile, Scrum, or PMP.

- Exposure to cloud-native architectures and modern SaaS deployment models. Demonstrated ability to lead through influence in matrixed or distributed team environments.

- Excellent analytical and problem-solving skills.

- Positive attitude and self-driven to handle uncertainty in the VUCA world Extremely detail-oriented and also able to see and articulate the big picture

Benefits/Culture @ Digit88 :

- Comprehensive Insurance (Life, Health, Accident)

- Flexible Work Model

- Accelerated learning & non-linear growth

- Flat organisation structure driven by ownership and accountability.

- Opportunity to own and be a part of some of the most innovative and promising AI/SaaS product companies in North America and around the world.

- Accomplished Global Peers - Working with some of the best engineers/professionals globally from the likes of Apple, Amazon, IBM Research, Adobe and other innovative product companies

- Ability to make a global impact with your work, leading innovations in Conversational AI, Energy/Utilities, ESG, HealthTech, IoT, PLM and more.