SmartCoin - Product Analyst

Job Summary :

Key Responsibilities :

- Market Research : Conduct market research to understand customer needs, competitor strategies, and industry trends.

- Customer Insights : Gather and interpret customer feedback from various sources, including surveys, user testing, and support tickets.

- Reporting : Develop and maintain dashboards and reports to track key product metrics and KPIs.

- Collaboration : Work closely with product managers, engineers, designers, and other stakeholders to support product development and improvement initiatives.

- Requirements Gathering : Assist in defining product requirements and creating detailed specifications for new features and enhancements.

- Product Roadmap : Contribute to the development and maintenance of the product roadmap by providing data-driven

recommendations.

- Testing : Participate in user acceptance testing (UAT) to ensure new features and products meet business and customer requirements.

- Documentation : Maintain comprehensive documentation of product features, specifications, and analytics processes.

Qualifications :

- Experience : 2 years of experience in a product analyst or similar role.

Skills :

- Proficiency in data analysis tools (e.g., Excel, SQL, Tableau, or similar).

- Experience with product management tools (e.g., Jira, Confluence).

- Excellent written and verbal communication skills.

- Ability to work independently and in a team environment.

- Strong organizational skills and attention to detail.

- Understanding of software development lifecycle (SDLC) and agile methodologies is a plus.

Personal Attributes :

- Ability to think critically and creatively.

- Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams.