Location : Bangalore.

Experience Required : 17+ years overall in IT/CRM, with at least 5+ years as a Delivery Leader or PDL in Salesforce.

Notice Period : Immediate to 30 days preferred.

Job Type : Full-time | Permanent.

Key responsibilities :

- Leader should have direct experience of managing delivery of Salesforce complex and large programs/accounts of size 800+ FTEs and revenue of $100+ Mn, manage C level customer relationships and identify opportunities of growth.

- Customer Success : Conduct regular delivery cadence with customer/internal stakeholders to prevent schedule/cost overruns proactively and implement best delivery practices.

- Profitable growth : Ensure Y-o-Y 15% profitable growth and meet operating margins target.

- Drive forecasting and fulfilment for the accounts from both confirmed opportunities as well as the opportunities in pipeline.

- Enable/implement value added services and solutions to customer in line with Wipros offerings.

- Has good understanding of the delivery operational parameters and drive them to align to organization norms.

- Understand customer vision and proactively build solutions to manage sustained growth.

- Would be instrumental in delivery led growth by scoping/farming new opportunities within the accounts proactively.

- Align with the client partners to build winning solutions and deliver.

Key Skills :

- Total experience of 17+ years in Salesforce/CRM space with at least 5+ years as a.

- Delivery leader/PDL.

- Must have experience in Salesforce Implementation, Rollout and AMS programs,.

- should have executed projects with different SDLCs, engagement levels.

- Knowledge of Estimation techniques.

- Knowledge of Quality parameters.

- Client Centricity.

- Execution Excellence.

- Collaborative Working.

- Nurturing People.