Company Overview :

We are a dynamic technology company operating at the forefront of cloud-based solutions. We empower businesses across various sectors with scalable, reliable, and secure infrastructure, enabling them to innovate and grow. Our platforms support millions of users daily, demanding robust and resilient systems.

Role Overview :

As a Site Reliability Engineer, you will be a critical member of our team, responsible for ensuring the availability, performance, and scalability of our core services. You will collaborate closely with software engineers, operations teams, and product managers to identify and resolve systemic issues, automate operational tasks, and improve overall system reliability. Your work will directly impact the experience of our users and the success of our business.

What You Will Do :

Engineer Reliability :

- Define SLOs and Error Budgets for web services, batch pipelines, and real-time data flows.

- Measure, review, and iterate on reliability improvements with product teams.

Eliminate Toil :

- Automate deployments, batch operations, and data-transfer workflows.

- Build self-service tooling for common run tasks and health checks across environments.

Lead Response :

- Own incident response for web tiers, application services, data pipelines, and databases.

- Conduct blameless postmortems and implement preventive guardrails.

Advocate for SRE :

- Coach teams on production ownership, SLIs/SLOs, runbooks, and readiness reviews.

- Standardize operational best practices across heterogeneous apps.

Architect for Scale :

- Drive Production Readiness Reviews to ensure services are observable, capacity-aware, and disaster-ready across web, batch, and data layers.

Modernize the Stack :

- Lead the transition from legacy components and manual processes to infrastructure-as-code, templated deployments, and centralized observability using Ansible, Helm, GitLab CI/CD, and Elasticsearch unauthorized access.

What You Bring :

- 10+ years in SRE/DevOps running business-critical systems, with experience across mixed environments (Linux/UNIX, some Windows) and multi-environment release practices.

- Strong Linux/UNIX fundamentals, plus solid coding/scripting for automation (e.g., Java, Python, shell).

- Experience running and tuning web/application tiers, batch workloads, and relational databases.

- Configuration-as-code mindset.

Hands-on production experience with the following (required) :

- Ansible for infrastructure-as-code, configuration management, and repeatable deployments.

- Ability to define and manage environment-specific release configurations.

- GitLab CI/CD for build/test/deploy pipelines, gated releases, and automated checks.

- Elasticsearch for centralized logging/observability, pipeline design, index lifecycle, and query/visualization for incident analysis.

- Proven ability to implement end-to-end observability : define SLIs, instrument services, build actionable dashboards/alerts, and trace issues across web tiers, applications, jobs, and databases using common monitoring stacks.

- Demonstrated experience teaching SRE practices (SLOs, error budgets, postmortems), improving on-call quality of life, and influencing teams to build operable, debuggable services.

- Familiarity with financial data workflows (reference data, prices, corporate actions, entitlements, calculations, reporting/publishing) and secure data exchange patterns.

- Excellent communication in English and cross-team collaboration skills; ability to write clear runbooks, lead incidents, and partner with product/engineering and operation.

Nice-to-Have :

- Legacy/niche middleware and protocols : CORBA/Orbix, IIOP; UDP/TCP messaging patterns.

- Scheduler : $Universe.

- Datastores beyond common RDBMS : Sybase ASE, BerkeleyDB (real-time).

- App stack specifics : Apache Tomcat/HTTPD mod_proxy tuning, Nginx as proxy, Java frameworks (Spring/Struts/JSP/GWT