- Manage the deployment of web-based applications, including relevant upgrades and patches, across UAT, Production, and Disaster Recovery (DR) environments.

- Oversee the deployment and basic administration of PostgreSQL databases.

- Ensure the continuous uptime and availability of applications, proactively identifying and resolving issues with minimal supervision.

- Coordinate with internal infrastructure teams for any machine, OS, firmware, or networking upgrades and patches, ensuring application compatibility and stability.

Technical Support & Troubleshooting :

- Serve as the first point of contact for internal teams regarding application availability and performance issues.

- Troubleshoot and resolve technical problems related to Linux environments and Java-based applications.

- Escalate complex issues to the application vendor and coordinate with them to ensure timely resolution and maintain service level agreements (SLAs).

Security & Compliance :

- Coordinate with internal security teams to conduct Vulnerability Assessment and Penetration Testing (VAPT) and Third-Party Risk Management (TPRM) evaluations.

- Communicate findings from VAPT and TPRM assessments to the application vendor.

- Track and ensure the closure of all identified security vulnerabilities and compliance concerns by liaising between internal teams and the vendor.

Automation & Process Improvement :

- Utilize basic automation tools like Selenium to streamline repetitive processes and testing activities.

- Work with API requests and understand network configurations, including IPs and ports, for effective troubleshooting and deployment.

Coordination & Communication :

- Demonstrate excellent communication and comprehension skills to effectively liaise with internal business users, technical teams, and external vendors.

- Facilitate testing and deployment cycles by coordinating activities between all relevant stakeholders.

- Verify with the vendor and internal teams, including Finance, that the application is working as expected after any upgrades or maintenance activities.

Required Skills and Qualifications :

- Technical Skills : Operating Systems : Proficiency in Linux.

- Databases : Hands-on experience with PostgreSQL deployment and knowledge of SQL and PL/SQL.

- Application Environment : Experience supporting Java-based applications.

- Security : Solid understanding of VAPT principles and processes.

- Automation : Basic knowledge of automation tools like Selenium.

- Networking : Understanding of APIs, IP addresses, and ports.

Experience :

- 2-3 years of experience in a technical support, application support, or system deployment role.

- Soft Skills : Problem-Solving : Strong analytical and troubleshooting skills with the ability to work independently.

- Communication : Excellent written and verbal communication skills for effective coordination with technical and non-technical stakeholders.

- Ownership : A proactive mindset with a strong sense of responsibility for application uptime and stability.