Role Overview:

We are looking for an experienced Siebel CRM Business Analyst with strong expertise in Telecom, Siebel CRM, Siebel Order Management, Integration, Loyalty Management, and EAI. The ideal candidate should have hands-on experience in Siebel 7.x and 8.x implementations, particularly across Order Management and PCM, along with strong system design and business process understanding.

Key Responsibilities:

- Analyze business requirements and translate them into effective Siebel CRM solutions.

- Work on Siebel CRM 7.x and 8.x implementation and application development.

- Design and support Siebel solutions for Order Management and PCM.

- Understand and translate Telecom business processes into Siebel CRM solutions.

- Work on Siebel configuration, workflows, integrations, and related components.

- Design and develop solutions using EAI, EBC, Web Services, VBC, Assignment Rules, and e-Script.

- Work on product configuration and Siebel integration requirements.

- Provide system design expertise and contribute to solution architecture.

- Collaborate with business and technical stakeholders to finalize requirements and solution designs.

- Track requirements and follow up on action items to ensure timely closure.

- Ensure attention to detail throughout the analysis, design, and implementation lifecycle.

- Drive solutions to completion with a strong focus on results and timelines.

Must-Have Skills & Experience:

- 8-12 years of relevant experience in Siebel CRM.

- Strong experience in Telecom business processes.

- Experience with Siebel CRM 7.x and 8.x implementations.

- Strong experience in Siebel Order Management and PCM.

- Hands-on experience with:

1. Siebel Configuration

2. Siebel Workflows

3. EAI

4. EBC

5. Web Services

6. VBC

7. Assignment Rules

8. e-Script

9. Product Configuration

- Experience in Siebel application design and development.

- Strong understanding of Siebel integration capabilities.

Key Competencies:

- Excellent communication and articulation skills.

- Strong system design expertise.

- Good understanding of Telecom business processes.

- Strong result orientation with the ability to drive design closure.

- Excellent attention to detail and follow-up skills.

- Ability to work effectively with business and technical stakeholders.

Key Skills:

- Siebel CRM, Siebel 7.x, Siebel 8.x, Siebel Order Management, PCM, Telecom, Siebel Configuration, Siebel Workflows, EAI, EBC, Web Services, VBC, Assignment Rules, e-Script, Product Configuration, Siebel Integration, System Design, Loyalty Management.