We are seeking an experienced ServiceNow UI Developer with strong expertise in ServiceNow UI Builder and Playbook development. The ideal candidate should have hands-on experience in designing modern user experiences on the ServiceNow platform, building configurable workspaces, and implementing Playbooks to streamline business processes.

Key Responsibilities :

- Design and develop responsive user interfaces using ServiceNow UI Builder.

- Configure and customize Configurable Workspaces within the ServiceNow platform.

- Develop and implement ServiceNow Playbooks for guided workflows and business process automation.

- Build reusable UI components, pages, and experiences using UI Builder.

- Configure Playbook experiences based on business requirements.

- Develop integrations with ServiceNow modules and external systems using REST/SOAP APIs where required.

- Create and customize forms, portals, dashboards, and widgets.

- Collaborate with Business Analysts, Solution Architects, and stakeholders to gather and translate requirements.

- Perform unit testing, debugging, and troubleshooting of ServiceNow applications.

- Follow ServiceNow development best practices and coding standards.

- Participate in code reviews and deployment activities.

Required Skills :

- Strong hands-on experience with ServiceNow UI Builder.

- Mandatory experience in ServiceNow Playbook development and configuration.

- Experience in Configurable Workspace development.

- Good understanding of the Now Experience Framework.

- Strong knowledge of JavaScript, HTML5, and CSS3.

- Experience with Client Scripts, Business Rules, Script Includes, UI Actions, and Flow Designer.

- Knowledge of IntegrationHub and REST/SOAP integrations.

- Experience with Service Portal customization is an added advantage.

- Understanding of ServiceNow security, ACLs, and platform architecture.

- Familiarity with Agile/Scrum methodologies.

Preferred Qualifications :

- ServiceNow Certified System Administrator (CSA).

- ServiceNow Certified Application Developer (CAD).

- UI Builder or Next Experience-related certifications are preferred.

- Experience working on enterprise-scale ServiceNow implementations.

Preferred Experience :

- 7+ years of ServiceNow development experience.

- At least 2+ years of hands-on experience with UI Builder.

- Hands-on experience with ServiceNow Playbook is mandatory.

- Experience working on ITSM, CSM, HRSD, or other ServiceNow modules is preferred.