ServiceNow Technical Architect

Description :

ServiceNow Technical Architect | Remote | InfoGrowth Staffing Partner

Company : InfoGrowth Staffing Partner

Job Type : Full-Time

Work Mode : Remote

Experience : 10-15 Years

About the Opportunity :

InfoGrowth Staffing Partner is hiring an experienced ServiceNow Technical Architect for one of our prestigious clients. We are looking for a highly skilled professional with strong expertise across ITSM, ITOM, ITAM, CMDB, and Discovery who can drive enterprise-level ServiceNow architecture and implementation initiatives.

Role Summary :

The ServiceNow Technical Architect will define and drive the end-to-end architecture of the ServiceNow platform, ensuring scalable, secure, and future-ready solutions aligned with enterprise standards and strategic roadmaps. This role requires strong hands-on technical expertise along with solution architecture and stakeholder management capabilities.

Key Skills :

- ServiceNow ITSM

- ITOM

- ITAM

- CMDB

- Discovery

- Service Mapping

- Integration Hub

- REST/SOAP APIs

- MID Server

- JavaScript

- Glide APIs

Roles & Responsibilities :

- Define and own end-to-end ServiceNow platform architecture aligned with enterprise standards and roadmap

- Design scalable and secure solutions across ITSM, ITOM, ITAM, CMDB, and Discovery

- Lead CMDB architecture including CI class structures, relationship frameworks, and data models

- Architect and manage integrations using Integration Hub, REST/SOAP APIs, and MID Servers

- Oversee advanced ServiceNow configurations and customizations

- Architect and implement Discovery and Service Mapping solutions

- Ensure CMDB data quality through governance, normalization, reconciliation, and audits

- Translate business requirements into scalable technical solutions

- Support pre-sales activities including solution design, estimations, and architecture discussions

- Collaborate with business stakeholders and technical teams for successful project delivery

Required Skills & Experience :

- Strong hands-on expertise in ServiceNow ITSM, ITOM, ITAM, CMDB, and Discovery

- Deep understanding of ServiceNow platform architecture and best practices

- Experience with JavaScript, Glide APIs, and ServiceNow scripting

- Strong experience with REST, SOAP, MID Server, and Integration Hub integrations

- Ability to design enterprise-scale ServiceNow solutions

- Excellent communication and stakeholder management skills

Good-to-Have Skills :

- Experience with Now Assist, Predictive Intelligence, and Virtual Agent

- Exposure to enterprise or multi-instance ServiceNow environments

- Pre-sales or customer-facing solutioning experience

Preferred Certifications :

- ServiceNow Certified System Administrator (CSA)

- ServiceNow Certified Application Developer (CAD)

- CIS ITOM Discovery

Why Join ?

- Opportunity to work on enterprise-scale ServiceNow implementations

- Exposure to strategic architecture and transformation initiatives

- Work closely with leadership and global stakeholders

- Remote working opportunity with excellent compensation