Position Overview:

We are seeking an experienced ServiceNow Sourcing & Procurement Operations (SPO) Configuration Consultant to support a proposal and potential implementation for an enterprise client. This role will focus on the technical configuration and functional implementation of ServiceNow's Sourcing & Procurement Operations (SPO) module to enable procurement intake and request management processes.

The ideal candidate will have deep hands-on experience configuring the ServiceNow SPO application and translating procurement business requirements into scalable platform solutions. This is not an integration-focused role; integration expertise will be handled by another team with Oracle experience. Instead, we are looking for a functional product specialist who can configure the platform, guide best practices, and help deliver a successful procurement intake solution.

Responsibilities:

- Configure and customize the ServiceNow Sourcing & Procurement Operations (SPO) module to support procurement intake processes.

- Work with business stakeholders to understand procurement workflows and translate requirements into ServiceNow configurations.

- Configure catalogs, request forms, workflows, approvals, task routing, and related SPO capabilities.

- Recommend best practices for procurement intake and ServiceNow SPO implementation.

- Support workshops, solution design sessions, and functional demonstrations.

- Configure roles, permissions, notifications, and user experiences within the SPO module.

- Perform system testing, troubleshoot configuration issues, and support user acceptance testing.

- Document configuration decisions, system functionality, and implementation procedures.

- Collaborate with Oracle integration teams while remaining focused on the ServiceNow application configuration.

- Provide knowledge transfer and implementation guidance to client teams.

Required Qualifications:

- Strong hands-on experience implementing and configuring ServiceNow Sourcing & Procurement Operations (SPO).

- Experience configuring procurement intake processes within ServiceNow.

- Deep understanding of ServiceNow platform administration and application configuration.

- Ability to translate business requirements into functional ServiceNow solutions.

- Experience configuring:

1. Procurement request workflows

2. Catalog items and forms

3. Approval processes

4. Task management

5. Notifications

6. Security roles and permissions

- Experience participating in full lifecycle ServiceNow implementations.

- Strong communication and stakeholder management skills.

Preferred Qualifications:

- ServiceNow Certified System Administrator (CSA).

- ServiceNow Implementation Specialist certification(s), particularly related to Procurement or SPM/SPO modules.

- Experience implementing procurement solutions in enterprise environments.

- Familiarity with Oracle ERP procurement processes (integration experience is not required but is beneficial).

- Consulting or client-facing implementation experience.