Description :

About the Role :

We are seeking an experienced ServiceNow Solution Architect to lead end-to-end solution design and delivery within the Financial Services Operations (FSO) domain. The ideal candidate will bring deep technical expertise, strong business acumen, and a collaborative mindset to drive scalable, compliant, and high-performing platform solutions.

Key Responsibilities :

- Lead end-to-end solution design leveraging ServiceNow Financial Services Operations (FSO) and App Engine Studio.

- Define scalable and reusable architectures for automation, data validation, and third-party integrations (e.g., Fiserv, Verafin, DocuSign, Salesforce).

- Collaborate closely with business analysts, developers, and QA teams to align solutions with functional and technical requirements.

- Oversee platform performance, data integrity, and governance compliance, ensuring adherence to security and regulatory standards.

- Participate in agile ceremonies, including sprint reviews and client workshops, to validate and refine solution approaches.

- Provide technical leadership and mentorship to development teams to ensure best practices in ServiceNow implementation.

Requirements:

- 7+ years of experience working on ServiceNow implementations.

- 3+ years of experience as a Solution Architect within the ServiceNow ecosystem.

- Proven expertise with Financial Services Operations (FSO), App Engine, and Integration Hub.

- Strong understanding of financial operations workflows, compliance requirements, and data governance principles.

- Hands-on experience with integration frameworks and automation design patterns.

- Excellent communication and stakeholder management skills.

- Fluency in English is required; Spanish or Portuguese is a plus.