We Are Hiring ServiceNow ITOM Developer

We are hiring experienced ServiceNow ITOM Developers for an immediate opportunity.

Location : Chennai | Indore CITP | Pune Baner | Pune Viman Nagar | Vadodara

Experience : 510 Years

Work Mode : Hybrid / Work from Office (As per Project Requirement)

Interview Mode : Telephonic + Virtual

Notice Period : Immediate Joiners / Candidates Serving Notice Period Preferred

Mandatory Technical Skills :

- ServiceNow

- ITOM (IT Operations Management)

- ITSM (IT Service Management)

- Discovery

- CMDB

- CSDM

- Data Foundation

- HAM (Hardware Asset Management)

- SAM (Software Asset Management)

- Flow Designer

- IntegrationHub

- JavaScript

- Business Rules

- Script Includes

- Client Scripts

- UI Policies

- REST API

- SOAP API

- MID Server

- Service Mapping (Preferred)

Mandatory Certifications :

- ServiceNow Certified System Administrator (CSA)

- Certified Application Developer (CAD)

- Certified Implementation Specialist ITOM (CIS-ITOM)

- Certified Implementation Specialist ITSM (CIS-ITSM)

Mandatory Eligibility Criteria :

- Minimum 5+ years of overall IT experience with strong ServiceNow Development expertise.

- Hands-on experience in ITOM, ITSM, Discovery, CMDB, HAM, and SAM.

- Strong knowledge of CSDM and Data Foundation.

- Experience configuring Discovery Schedules, MID Servers, Discovery Patterns, and CMDB.

- Strong experience with JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, and IntegrationHub.

- Hands-on experience developing integrations using REST/SOAP APIs.

- Experience with ServiceNow platform upgrades, release management, and performance optimization.

- Good understanding of ServiceNow architecture and best development practices.

- Experience working in Agile/Scrum environments.

- Excellent analytical, troubleshooting, and communication skills.

Good-to-Have Skills :

- Now Assist

- AI Capabilities

- Event Management

- Cloud Discovery

- AIOps

- AWS / Azure / GCP

- Asset Management

- Software License Compliance

Key Responsibilities :

- Develop and implement scalable ServiceNow ITOM solutions.

- Configure Discovery, CMDB, Service Mapping, HAM, and SAM modules.

- Develop workflows, Flow Designer automations, Business Rules, Client Scripts, and UI Policies.

- Build integrations using REST/SOAP APIs and IntegrationHub.

- Maintain CMDB health using CSDM and Data Foundation best practices.

- Troubleshoot production issues and optimize platform performance.

- Participate in platform upgrades and release activities.

- Collaborate with architects, business analysts, and stakeholders.

Interview Process :

1. Round 1 : HR Screening

2. Round 2 : Technical Interview

3. Round 3 : Client Interview