We're hiring for a "ServiceNow Development Lead / Manager" with one of the leading MNCs

Job Role : ServiceNow Development Lead / Manager

Experience : 9 to 18 Yrs

Location : Hyderabad / Pune

Notice period : immediate to 30 days

Note : Should be available for F2F interview on Saturday (11th April) - Hyderabad / Pune

Job Summary :

We are seeking an experienced ServiceNow Development Lead / Manager to drive the design, development, and delivery of ServiceNow solutions. The ideal candidate will have strong technical expertise in the ServiceNow platform along with proven leadership capabilities to manage teams and client engagements.

Key Responsibilities :

- Lead end-to-end ServiceNow implementations, enhancements, and support initiatives

- Manage and mentor a team of ServiceNow developers and administrators

- Collaborate with stakeholders to gather requirements and translate them into technical solutions

- Design scalable and efficient ServiceNow architectures aligned with business needs

- Ensure adherence to best practices, coding standards, and platform governance

- Oversee integrations with third-party systems using APIs and web services

- Drive continuous improvement, automation, and innovation within the platform

- Manage project timelines, deliverables, and stakeholder communication

Required Skills & Qualifications :

- 9-18 years of overall IT experience with significant exposure to ServiceNow

- Strong hands-on experience in ServiceNow modules such as ITSM, ITOM, HRSD, or CSM

- Expertise in scripting (JavaScript, Glide API, Business Rules, Script Includes)

- Experience with ServiceNow integrations (REST/SOAP, MID Server)

- Proven experience in leading teams and managing client relationships

- Good understanding of Agile/Scrum methodologies

- Strong problem-solving, communication, and leadership skills

Preferred Qualifications :

- ServiceNow certifications (CSA, CIS, or equivalent)

- Experience working with global clients in an MNC environment

- Exposure to cloud platforms and enterprise IT ecosystems