ServiceNow Developer Third-Party Risk Management (TPRM)

Experience : 7 - 10 Years

Project-Specific Prerequisite Skills : Third-party Risk Management

Job Description :

This role focuses exclusively on the One Stop project, where the developer will play a critical part in enhancing and adopting our ServiceNow platform's out-of-the-box Third-party Risk Management capabilities. The primary objectives will be enabling the DDR (Due Diligence Request) module and executing enhancements to the Third-party Risk Management (TPRM) ecosystem, including external-facing portals.

Key Responsibilities :

Module Enablement :

- Enable, configure, and test the DDR (Due Diligence Request) module.

Third-party Risk Management (TPRM) :

- Execute updates to the TPRM module to align with business requirements.

Profile Management :

- Build and configure robust Third-Party Profiles to accurately capture and assess vendor data.

External Portal Development :

- Develop and enhance the Third-Party Risk Portal, ensuring a secure and intuitive interface for external vendors.

Platform Automation & Scripting :

- Design and implement automated processes using Flow Designer.

- Write efficient server-side logic using Business Rules, Script Actions, and Events.

Event Management :

- Configure and trigger Script Actions and platform Events to drive background processing.

Targeted Communications :

- Design and configure complex, condition-driven system Notifications tailored to specific internal and external stakeholders.

Security & Access Control :

- Implement strict data governance by designing and maintaining complex Access Control Lists (ACLs) across affected tables.

Required Qualifications :

Experience :

- A minimum of 2 years of proven, hands-on experience in ServiceNow administration and platform configuration.

Certification :

- Active ServiceNow Certified System Administrator (CSA) certification is required.

Technical Expertise :

- Deep understanding of ServiceNow security models, specifically troubleshooting ACLs. This is a must-have for the candidate.

- Proven proficiency in building automated processes using Flow Designer.

- Strong scripting capabilities, specifically with Business Rules, Script Actions, and the Event Registry.

- Experience configuring dynamic, targeted system Notifications.

Preferred Qualifications :

- An active ServiceNow Certified Application Developer (CAD) certification is highly desired but not required.

- Prior experience working directly with the Vendor Risk Management (VRM) or Third-party Risk Management (TPRM) applications.

- Experience configuring Service Portal pages and widgets for external users.