Job Description :

ServiceNow Developer - ITSM / ITOM / HRSD

Experience : 5+ Years

Location : Chennai (Work From Office - 5 Days)

Employment Type : Full-Time

Notice Period : Immediate Joiners / Candidates Serving Notice Preferred

About the Role :

We are looking for an experienced ServiceNow Developer to join a high-performing technology team and contribute to the design, development, and enhancement of enterprise ServiceNow solutions. The ideal candidate will have strong hands-on experience across ServiceNow modules, integrations, workflows, and platform customization while working closely with stakeholders to deliver scalable business solutions.

Key Responsibilities :

- Design, develop, configure, and implement ServiceNow solutions based on business requirements.

- Customize workflows, business rules, UI policies, client scripts, and service catalog items.

- Develop and maintain integrations with external applications using REST and SOAP APIs.

- Configure and manage CMDB, Discovery, Service Catalog, and related ServiceNow capabilities.

- Collaborate with business stakeholders to gather requirements and translate them into technical solutions.

- Optimize platform performance, security, scalability, and user experience.

- Participate in code reviews, testing, deployment, and release activities.

- Troubleshoot production issues and provide timely resolutions.

- Follow ServiceNow best practices and contribute to continuous platform improvements.

Required Skills :

- 5+ years of hands-on ServiceNow development experience.

- Strong expertise in ServiceNow platform customization and administration.

- Experience working with ITSM, ITOM, HRSD, CMDB, Service Catalog, and Discovery modules.

- Strong proficiency in JavaScript, Glide API, Business Rules, Client Scripts, Script Includes, and Flow Designer.

- Experience with REST/SOAP integrations and MID Server configurations.

- Good understanding of Incident, Problem, Change, Request, and Asset Management processes.

- Knowledge of ITIL best practices and ServiceNow development standards.

- Strong analytical, problem-solving, and communication skills.

Preferred Qualifications :

- ServiceNow CSA, CAD, or other ServiceNow certifications.

- Experience working in Agile/Scrum environments.

- Exposure to large-scale enterprise ServiceNow implementations.

- Experience with automation, orchestration, and platform integrations.

Why Join Us?

- Opportunity to work on enterprise-scale ServiceNow transformation projects.

- Exposure to modern Service Management and Automation initiatives.

- Collaborative work environment with strong technical leadership.

- Excellent career growth opportunities and competitive compensation package.

Interested candidates can apply with their updated resume and details regarding Current CTC, Expected CTC, Notice Period, and Relevant Experience.