Job Description :

The ServiceNow Developer will support the design, configuration, and ongoing maintenance of the ServiceNow platform. The role is designed for a motivated developer who can work with senior ServiceNow resources and administrators to deliver workflows, applications, and platform improvements that improve how the organization operates. The candidate will contribute to hands-on delivery, help with routine development and maintenance activities, and develop within a mature team structure that already has senior development capability in place.

Key Responsibilities :

- Develop and configure ServiceNow applications, workflows, and forms using Flow Designer, Business Rules, Client Scripts, and UI Policies.

- Assist in building and maintaining custom applications and modules on the Now Platform.

- Support incident, problem, and change processes.

- Write and maintain scripts using JavaScript and GlideScript for automation and integrations.

- Participate in testing, debugging, and troubleshooting platform issues.

- Support and develop AppEngine capabilities.

- Collaborate with business analysts to translate requirements into technical solutions.

- Assist with ServiceNow upgrades, patches, and instance maintenance.

- Create and maintain technical documentation for configurations and customizations.

- Follow ITSM best practices and internal development standards.

Requirements :

- Bachelor's degree in Computer Science, Information Technology, or a related field - 4+ years.

- Hands-on experience with ServiceNow development and administration - 2 years.

- Basic understanding of JavaScript and web development concepts - 2 years.

- Familiarity with ITIL and ITSM concepts, including incident, problem, and change management - 2 years.

- Understanding of relational databases and scripting logic - 2 years.

- Hands-on experience on mix of configuration, scripting, troubleshooting, testing, and documentation - 2 years.

- ServiceNow Certified System Administrator certification - 2 years.

- Exposure to ServiceNow modules such as ITSM, ITOM, and CSM - 2 years.

- Experience with Azure DevOps - 2 years.

- Familiarity with REST and SOAP web services and integration concepts - 2 years.

- Basic knowledge of HTML and CSS for Service Portal work - 2 years.

- Strong problem-solving skills and attention to detail - 2 years.

- Good communication skills and ability to work in a team environment.