Key Responsibilities :

- Develop, configure, and customize ServiceNow applications based on business requirements.

- Work extensively on ITSM and HRSD modules.

- Develop and maintain Business Rules, Client Scripts, ACLs, UI Policies, and other ServiceNow components.

- Configure and enhance the Service Catalog.

- Develop and maintain integrations using REST APIs.

- Translate functional requirements into scalable ServiceNow technical solutions.

- Troubleshoot and resolve technical issues across ServiceNow applications.

- Ensure solutions follow ServiceNow development standards and best practices.

- Collaborate with business stakeholders, functional teams, and other technical teams.

- Apply ITIL processes and best practices while designing and implementing solutions.

Key Requirements :

- 6+ years of hands-on experience in ServiceNow development and configuration.

- Strong experience with ITSM and HRSD modules.

- Good knowledge of JavaScript.

- Hands-on experience with Business Rules, Client Scripts, and ACLs.

- Experience working with Service Catalog.

- Strong experience in REST API integrations.

- Good understanding of ITIL processes and frameworks.

- Strong analytical and problem-solving skills.