ServiceNow Architect (C1-Band)

At least 10+ years of experience in ITSM, Employee center/ virtual agent, integration, automation, implementation in ServiceNow, Architecture/Design / end to end platform roll out.

Key Responsibilities:

- Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities.

- Have done multiple API based, Plugin based, Orchestration based integrations between ServiceNow and other products.

- Have hands-on experience on ServiceNow Orchestration and implemented Cloud lifecycle management and provisioning in public and private clouds, hybrid clouds.

- At least 6 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment.

- Lead ServiceNow upgrades planning and execution.

- Lead ServiceNow implementations in a domain separated environment and multi-vendor environment.

- Manages development efforts pertaining to modules of the ServiceNow platform using JavaScript, including support for newly developed modules / products.

- Participates in the configuration of new applications or suites during planning, development, and rollout phases.

- Contributes to the strategic development of new platform customizations, as needed, based on customer needs.

- Participates in the collection and implementation of tool requirements and investigates as necessary to determine the best solution or configuration options available based on the specific requirement.

Certifications Required:

- Certification ITIL Foundation, ServiceNow Admin Certified, ServiceNow Implementation specialist in ITSM or ITOM or ITBM is must.