Job Overview :

It's an exciting time to be part of the Digital and Technology Human Capital Management and Services team with global initiatives focused on process transformation, employee experience and data & insights.

This position reports to the D&T Manager - HR and is responsible for configuring and supporting Workday HCM and other HR systems and processes that enhance user experience, support HR process and technology efforts and deliver value to our global workforce.

This role is expected to demonstrate high proficiency in system knowledge/configuration, problem solving, process/data analysis, and communication skills.

You'll work collaboratively across teams to provide recommendations on aligning technical solutions to business opportunities.

Job Responsibilities :

- Analyst resource for global HR system process, data and technology projects

- Day to day operational support of HR systems and ensure system health and sustainability

- Utilize Workday HCM and Benefits functional expertise to troubleshoot issues and identify solutions (business process configuration, complex calculated fields, integrations, EIB(s), etc.)

- Consultant for global HR systems, data, and processes - identify and articulate process impacts on technology/data and potential constraints

- Partner with business to define functional requirements including data, configuration and integration needs and translate into recommendations and technical specifications

- Partner with business to understand pain points, prioritize requirements, and identify opportunities to improve processes/gain efficiency by leveraging existing and new functionality.

- Successfully deliver prioritized initiatives through discovery, planning, implementation, testing and stabilization

- Responsible for quality assurance, creation of test scripts, testing execution, and ensuring user acceptance for system solutions

- Develop technical documentation supporting system or processes changes

- Communicate system or process changes to users with varying technical knowledge

- Advocate and influence HR solutions and inform on new trends and technologies