Senior ServiceNow Developer - ITSM, SecOps (SIR & USEM), IRM & Integrations

Total Experience: 5-8 years

Key Responsibilities:

- Design, develop, and implement enterprise ServiceNow solutions across ITSM, Security Operations (SIR & USEM), IRM, and enterprise integrations.

- Configure and enhance Incident, Problem, Change, Request Management, Service Catalog, workflows, and SLAs.

- Develop Security Incident Response workflows, analyst workspaces, automated enrichment, and response playbooks.

- Implement and extend Unified Security Exposure Management (USEM) for vulnerability ingestion, prioritization, remediation, and exposure management.

- Configure and enhance Integrated Risk Management (IRM), including policy, compliance, audit, risk, and third-party risk processes.

- Develop enterprise integrations using REST, SOAP, IntegrationHub, MID Server, Scripted REST APIs, Import Sets, and Transform Maps.

- Integrate ServiceNow with SIEM, EDR, vulnerability scanners, threat intelligence platforms, identity providers, and GRC systems.

- Develop Business Rules, Script Includes, Client Scripts, UI Policies, Data Policies, and Flow Designer automations.

- Implement robust security controls, including ACLs, role-based access, and secure data segregation.

- Optimize platform performance, scalability, maintainability, and upgrade readiness.

- Conduct code reviews, mentor development teams, and ensure adherence to ServiceNow development standards.

- Collaborate with Security, Risk, IT, and Business stakeholders to deliver secure, scalable, and high-quality ServiceNow solutions.

- Stay current with ServiceNow platform releases, Security Operations, IRM, and integration best practices.

Skills: ServiceNow, Incident Response, GRC