- Lead and manage shift operations for a team of 10 to 15 SAP Basis consultants

- Deliver SAP Basis support across S/4HANA, Business Suite, EWM, and associated landscapes

- Perform system monitoring, performance tuning, transport management (ChaRM/CTMS)

- Handle data growth analysis, security updates, deletion/partitioning, system refreshes, and upgrades

- Manage SAP HANA, including performance optimization and troubleshooting across ERP, BW, BW4HANA

- Drive incident and change management in line with ITIL practices

- Create and maintain shift rosters, ensure task allocation and productivity improvement

- Collaborate with cross-functional teams on infrastructure planning, system sizing, HA/DR strategies

- Maintain system documentation, support IT audits, and ensure compliance

- Provide RCA, support patching, upgrades, and kernel/database maintenance

- Train junior consultants and ensure knowledge sharing within the team

Technical Skills :

- Expertise in SAP Basis (ABAP + Java Stack), FRUN, Cloud ALM, Solution Manager

- OS : Unix/Linux/Windows; DB : HANA, ASE, Oracle, DB2, MaxDB

- Strong hands-on with SAP installations, refreshes, upgrades, and patches

- Performance monitoring (CPU, memory, I/O), SAP system assessments

- Understanding of Unicode conversions, system copies, and user management

Must-Have Execution Skills :

- Proven leadership of 15 to 20 team members in shifts

- Experience in multiple SAP support projects

- Solid understanding of ITIL framework, incident & change management

- Ability to work independently on planning, sizing, and architecture-related tasks

Desired Profile :

- 4 to 6 years of relevant SAP Basis experience

- Strong communication, leadership, and team collaboration skills

- Exposure to Agile methodologies and project basics

- Self-driven with ability to multitask and work under tight deadlines

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