Job Title : Senior Business System Analyst

Location State : Karnataka

Location City : Bangalore

Experience Required : 5 to 12 Year(s)

Shift : Day Shift

Work Mode : Onsite

Position Type : Contract

Openings : 2

About The Client :

Founded in Mountain View, California, the Client is currently headquartered in Sunnyvale, California, with 33 global offices. The Client provides a business and employment-focused social media platform that works through websites and mobile apps. The platform is primarily used for professional networking and career development.

About The Job :

- We are looking for a Senior Salesforce Business Systems Analyst or Consultant to support 3rd party tools like Gong, SaleLoft, NiCE Work Force Management.

- This is a hands-on role requiring someone who can bridge business requirements with technical implementation, work closely with stakeholders across sales operations, legal, security, and engineering, and drive end-to-end solution delivery.

Essential Job Functions :

- Lead requirements gathering, process mapping, and solution design for Gong, SaleLoft, NiCE Work Force Management.

- Solid knowledge and hands on configuration experience with Gong, SaleLoft, NiCE Work Force Management.

- Serve as the primary BSA liaison between Sales and Support business stakeholders and the technical delivery team.

- Develop detailed user stories, functional specifications, data flow diagrams, and process documentation.

- Drive UAT planning, test case development, and defect triage with business users.

- Support change management, training documentation, and go-live readiness activities.

- Ensures the application is supported by creating comprehensive requirement documentation and test cases.

Qualifications :

Basic Skill :

- 7 years of Salesforce BSA or Consultant experience with at least 3 years at a senior level.

- Deep hands-on experience with Gong, SaleLoft, NiCE Work Force Management configuration, customization, and optimization.

Preferred Skill :

- Excellent stakeholder management skills - comfortable partnering with Sr Manager or director level business leaders.

- Hands-on domain knowledge in business processes and systems that support Sales.

- A strong sense of urgency to help customers and the ability to identify insights and deliver quality, innovative experiences quickly.

- Strong documentation and process mapping skills.

- Excellent stakeholder management and cross-functional communication skills.

- Strong analytical and problem-solving abilities with high attention to detail.

Suggested Skill :

- Experience with Gong, SaleLoft, NiCE Work Force Management.

- Experience with Agile development and methodologies.

- Ability to manage multiple initiatives in a fast-moving environment.

About VARITE :

VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer :

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

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