Grade: VS 1.2 (Senior Manager)

Role: Service Manager HR Systems

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Major Tasks:

i. Serve as the primary technical Point of Contact for the HR Platform Integration community, responding to Product Owners and Platform Owners in a timely manner to propose and implement hands-on technical solutions around integrations.

ii. Accountable for the smooth operations of the Integration and Extend Landscape, including the management of complex integrations.

iii. Provide expert consulting on the optimization of the HR Platform Integration Landscape, acting as the go-to integration authority for the HR Platform.

iv. Provide consulting on cross-functional topics that have an impact on the Integration Landscape.

v. Lead and manage projects within the Integration and Extend space.

vi. Perform hands-on Workday Integration configurations - including Core Connectors, Reporting, and Studio-based integrations.

vii. Execute complex technical tasks related to Workday Integrations and Workday Extend applications, ensuring adequate quality and standards.

viii. Stay current with market trends in Workday Extend to anticipate evolving business questions and requests, maintaining a broader understanding of the platform landscape.

ix. Liaise with Product Owners to design and deliver solutions for new Workday Extend applications.

x. Hands-on development of Workday Extend applications in the Extend development tenant.

xi. Support and actively participate in the testing, verification, and release of Workday Extend applications.

xii. Ensure adherence to operational guidelines and compliance with established standards.

xiii. Actively contribute to and drive continuous improvement processes.

Value Add:

i. Maintain and ensure the operational stability of the HR Platform Integration Landscape.

ii. Provide hands-on consulting and technical guidance on Workday Integrations and Workday Extend applications.

iii. Act as the architectural and consulting authority on the Workday Extend landscape.

iv. Consult on cross-functional integration requirements for the HR Platform.

Contribution Context:

i. Individual Contributor with hands-on technical accountability

ii. Team Member

iii. HR Platform Integration Point of Contact - primary interface for the integration community across internal and external stakeholders

Work Relations:

Internal:

i. IT Global / Regional / Local Teams

ii. HR Platform Owners

iii. HR Product Owners

iv. HR Platform Architect

v. HR Community

External:

i. External Partners (Workday, Strada, CG/FPT)

ii. External Consultants

Qualifications:

Education:

i. Bachelor's or masters degree in computer applications or any other relevant discipline

ii. Would be nice to have Workday Certified in Integrations and Extend

Experience:

i. 12+ years of experience in Workday and similar technologies such as PeopleSoft

ii. At least 6+ years of hands-on experience in consulting and deploying Workday Integrations

iii. Minimum 1+ year of experience in developing applications in Workday using Workday Extend technology

Skills:

Technical Skills:

i. Hands-on Workday Integration configuration, including Studio integrations

ii. XML, XSLT, JSON, and JavaScript

iii. Workday Reporting

iv. Workday Orchestration

v. Workday Extend: Data Modelling and Application Architecture

Soft Skills:

i. Strong attention to detail with a solution-oriented mindset

ii. Ability to serve as a trusted point of contact and communicate effectively with both technical and business stakeholders

iii. Good balance between technical depth and business understanding

iv. Fluent in English