Senior Lead - Workday

Role Summary :

Work under the supervision of a Senior Lead to design, develop, and support ERP/CRM (Workday) applications. Responsible for end-to-end delivery including requirement analysis, development, deployment, client interaction, and continuous improvement.

Key Responsibilities :

Development & Design :

- Analyze requirements/user stories and map to design (LLD)

- Develop, configure, and test ERP/CRM (Workday) solutions independently

- Reuse/improve existing components and suggest optimal technical solutions

- Ensure adherence to coding standards and best practices

- Perform peer code reviews and suggest improvements

Testing & Quality :

- Conduct unit testing with >95% test coverage

- Perform defect RCA, track trends, and improve quality

- Troubleshoot performance and production issues

Deployment & Support :

- Act as SPOC for build/deployment issues

- Handle production fixes and post-deployment support

- Manage client environments, installations, and releases

Client Interaction :

- Engage with stakeholders to clarify requirements

- Present design solutions and provide functional guidance

- Support end users and resolve functional/configuration issues

Workday-Specific Responsibilities :

- Support Workday HCM modules and integrations

- Handle semi-annual upgrades and deploy new features

- Manage security, EIBs, and data loads

- Create test scripts and perform testing during releases

Process Improvement & Innovation :

- Identify automation and process improvement opportunities

- Contribute to case studies, reusable assets, and knowledge sharing

- Participate in hackathons and internal initiatives

Team & Mentorship :

- Mentor junior developers and support onboarding

- Participate in technical screening (A2/A3 hiring)

- Provide feedback and manage team deliverables

Key Skills Required :

- Workday HCM, Workday Studio

- ERP/CRM development experience

- Integration : SOAP, REST APIs

- Data tools : EIBs, Data Loader

- Agile methodologies : Scrum / Kanban

- Strong debugging, RCA, and problem-solving skills

- Excellent communication and stakeholder management

Documentation & Governance :

- Prepare design documents, test cases, deployment guides

- Maintain project documentation and reusable assets

- Follow release processes and reporting standards

Performance Metrics :

- Certifications completed (technical/domain)

- Adherence to coding standards and timelines

- Defect resolution turnaround time

- Number of enhancements delivered

- Client feedback and satisfaction

- Innovation and process improvements contributed

Behavioral Competencies :

- Strong analytical and problem-solving ability

- Ability to handle multiple tasks under pressure

- Effective communication and presentation skills

- Team player with mentoring capability

- Proactive and self-driven learner

Required Skills :

- Workday Hcm

- Workday Reporting

- Workday Studio

- SOAP

- REST APIs

- EIBs

- Data Loader

- Agile methodologies

- Scrum / Kanban

- Strong debugging

- RCA

- Problem-solving skills

- Excellent communication

- Stakeholder management